Senior Salesforce Business Analyst

Travel Required: Up to 10%. Ability to obtain Public Trust clearance.

What You Will Do

• Engage customer stakeholders to understand desired business outcomes and define success criteria
• Articulate to customer stakeholders the value of recommended solutions and approach
• Lead Discovery and requirements refinement sessions to uncover customers’ business, functional, and technological requirements
• Synthesize requirements to create clear and comprehensive user stories and solution design documentation
• Perform fit-gap analysis between Salesforce functionality and client requirements
• Develop innovative Salesforce solutions, involving declarative configuration of Salesforce, creation and refinement of complex data models, external integration, business process automation, and other custom functionality
• Develop innovative industry accelerators and contribute to thought leadership white paper development
• Draft custom development specifications and manage the delivery and testing of the functionality by Development Resources
• Iterate Salesforce solutions through an adaptive-agile cycle with the customer Product Owner
• Develop a training curriculum and deliver training sessions to the solution’s end users
• Work with the Guidehouse Project Manager to manage a project to scope, budget, and timeline expectations

Requirements

• US Citizenship with the ability to obtain a clearance
• Bachelor's Degree or relevant experience
• Minimum of ten (10) years of work experience in information technology systems development
• Minimum of six (6) years of experience administering or consulting with Salesforce
• Minimum of two (2) current Salesforce Certifications (Admin, App Builder & Sales/Service/Community Clouds)
• Hands-on experience with declarative automation features of Salesforce, including Salesforce Lightning Flow Builder
• Experience building applications with the low-code features of Salesforce Lightning Experience
• Experience with dynamic forms, advanced formulas, and validation rules
• Experience with business process definition, process mapping, and reengineering
• Experience writing Epics and user stories to capture Salesforce requirements
• Experience with data migrations to and from Salesforce
• Understanding of the key levers for B2B, B2C, hybrid business models
• Excellent written and oral communication skills
• Great teamwork and collaboration skills
• Experience with Agile or Hybrid-Agile methodology

Preferred Qualifications

• Candidates with an ACTIVE "SECRET" or higher-level clearance
• Experience in “Big 4” or equivalent established consulting firm and/or Salesforce Platinum partner
• Experience with public sector clients
• Demonstrable experience in at least one of the Public Sector Solutions or Omnistudio Consulting
• Degree in Business, Computer Science, or Engineering
• MBA

Pay

The annual salary range for this position is $106,000.00 - $176,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

Benefits

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave and Adoption Assistance
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Student Loan PayDown
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program
• Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.