Senior Sales Performance Consultant

Key Responsibilities

• Serve as a key business partner to Deal Desk senior leaders to identify and solve knowledge, skill, and operational problems
• Conduct data-driven analysis of the deal lifecycle to uncover knowledge, skill, process, and technology gaps that slow down or add risk to deal execution
• Plan and execute skill-development and process-optimization strategy that delivers measurable improvements in deal cycle time, quote accuracy, approval efficiency, and compliance
• Partner with a dedicated Enablement lead to build larger-scale programming, while independently designing, building, and delivering enablement solutions — training, playbooks, workshops, job aids, and reinforcement content — that close skill gaps and drive process adoption
• Measure skill-building effectiveness and enablement ROI in partnership with Sales Operations and Finance
• Influence stakeholders to close skill gaps, adopt standardized and optimized deal processes, and use feedback loops to drive continuous improvement and reinforcement
• Collaborate with multiple senior stakeholders across Sales, Pricing, Operations, Finance, and Legal, and build coalitions of executive sponsors
• Innovate using enablement and workflow technology to monitor knowledge and skill gaps, surface friction points, and drive learning reinforcement
• Drive change management by securing cross-functional alignment, buy-in, and sponsorship, and by delivering exceptional skill-building and process-improvement strategies that ensure durable, long-term adoption

Qualifications

• Basic Qualifications: 7+ years of combined Deal Desk, sales operations, sales enablement, process improvement, change management, or consulting experience, Bachelor's degree
• PREFERRED Qualifications: 5+ years of enablement experience, 3+ years of experience in Deal Desk, quote-to-cash, or sales operations, Exceptional executive communication skills with a demonstrated ability to influence executives without formal authority, Ability to navigate a complex, matrixed, and fast-paced organization, partnering with cross-functional stakeholders to roll out skill-building programs and process changes, Deep behavior/skill and process change management experience, ideally in a deal execution or quote-to-cash environment, Experience with robust data analysis, including identifying skill gaps and mapping process flows to quantify friction and improvement opportunities, Experience with adult learning and instructional design concepts and tools, with a demonstrated ability to build programs that drive skill development, process adoption, and business outcomes, Program/project management skills, with an ability to own and lead a skill-building or process-improvement program end to end, Resourcefulness in ambiguity — ability to self-solve when faced with challenges, Ability to deconstruct complex problems, root-cause the underlying skill and process drivers, and offer solutions rooted in business priorities, Command of an audience as demonstrated by facilitation and/or public speaking experience, Fluency in ML/AI tools, specifically CPQ/deal-desk software, Learning Management Systems, AI Sales Enablement software, project management software, and MS Excel and PowerPoint