Senior Sales Operations Analyst

About the role

Ibotta is seeking a Senior Sales Operations Analyst to join our innovative team and contribute to our mission to Make Every Purchase Rewarding. We are looking for a Senior Sales Operations Analyst to join our Sales Operations team.

Responsibilities

• Calculate and administer monthly and quarterly sales commission payouts accurately and on schedule
• Build and maintain commission models in Excel and administer a dedicated incentive compensation platform (e.g., Captivate IQ, Xactly, Spiff)
• Partner with Finance to ensure commissions are accrued correctly and align with compensation plan terms
• Investigate and resolve commission disputes; serve as the primary point of contact for rep questions
• Lead quota-setting processes, factoring in market potential, historical performance, and hiring plans
• Own weekly pipeline and forecast reporting for all sales segments; deliver insights to VP-level stakeholders
• Build and maintain dashboards in Salesforce, Looker
• Identify pipeline health trends - coverage ratios, stage conversion rates, velocity, and deal slippage - and surface actionable insights
• Partner with sales managers on call prep and forecast hygiene, drive CRM data quality initiatives
• Develop and refine statistical forecasting models to increase accuracy and reduce cycle time
• Analyze rep and segment productivity metrics (ramp time, activity benchmarks, win rates) and recommend operational improvements
• Support territory design and account segmentation projects
• Translate complex data findings into clear, executive-ready presentations and narratives
• Model the impact of headcount changes, territory realignments, and plan design variations on overall attainment
• Support annual and mid-year planning cycles by providing scenario analyses for sales leadership and Finance
• Track quota vs. attainment throughout the year and flag early risks or opportunities

Requirements

• 5+ years of experience in Sales Operations, Revenue Operations, or a closely related analytical role
• Proven track record administering sales commissions and handling sensitive compensation data with discretion
• Strong quota modeling experience, including territory planning and attainment analysis
• Advanced proficiency in Excel / Google Sheets (complex formulas, pivot tables, scenario modeling)
• Hands-on experience with Salesforce CRM; ability to write and interpret SFDC reports and dashboards
• Experience with at least one BI or visualization tool (Tableau, Looker, Power BI, or similar)
• Excellent communication skills — able to distill complex analyses into clear business narratives
• High attention to detail and comfort managing multiple deadlines simultaneously
• Experience administering an incentive compensation management (ICM) platform such as CaptivateIQ, Everstage, or Spiff
• Familiarity with SQL for ad hoc data extraction and manipulation is preferred
• Experience with statistical or predictive forecasting models is preferred
• Exposure to CPQ tools or sales methodology frameworks (MEDDIC, SPICED, etc.) is preferred

Qualifications

• Must be currently authorized to work in the United States on a full-time basis

Skills

• Strong analytical and problem-solving skills
• Ability to manage multiple tasks and priorities
• Excellent communication and presentation skills
• Proficiency in Microsoft Office Suite

Benefits

• Competitive base salary range: $92,000 - $107,000
• Flexible work schedule
• Health insurance benefits
• Employee Stock Purchase Program
• 401(k) matching

Pay

• Base compensation range: $92,000 - $107,000

Schedule

• This position is located in Denver, Colorado as a hybrid position requiring 3 days in office (Tuesday, Wednesday, and Thursday).

Location

• The position is located in Denver, Colorado.

Company Information

• About Ibotta ("I bought a...")
• Ibotta (NYSE: IBTA) is a leading performance marketing platform allowing brands to deliver digital promotions to over 200 million consumers through a network of publishers called the Ibotta Performance Network (IPN).
• The IPN allows marketers to influence what people buy, and where and how often they shop – all while paying only when their campaigns directly result in a sale.
• American shoppers have earned over $2.6 billion through the IPN since 2012. The largest tech IPO in history to come out of Colorado, Ibotta is headquartered in Denver, and is continually listed as a top place to work by The Denver Post and Inc. Magazine.