Senior Sales & Marketing Coordinator

Main Duties and Responsibilities

• Sales Operations - Coordinate and support departmental projects to ensure alignment with established financial targets and timelines.
• Sales planning: Salesforce system owner for opportunity forecasting. Coordination with sales and business planning.
• Sales support for quote & contract review, business cases, contract life-cycle. Coordination with sales and program management.
• Sales support for accounts payable & accounts receivable activity in sales & marketing areas. Coordination with purchasing and accounting.
• Sales support for ISO-certification audits
• Account Plan Support the development of and maintenance of account plans.
• Inside Sales- Serves as a key liaison with clients, partners, and internal stakeholders, working collaboratively and professionally to support high satisfaction with DMP products and services while building credible, effective, and reliable relationships through integrity, teamwork, accountability, and ownership.
• Communicate effectively with clients, internal teams, and stakeholders; document customer interactions and communicate requirements clearly.
• Support issue resolution and automotive industry problem-solving by coordinating with appropriate team members as needs arise.
• Aid the DMP account team with proposals and related activities to support revenue growth opportunities.

Skills, Qualifications and Assets

• Bachelor’s Degree required. Major preferences include Data Science, Communications, Business. Must present a record of high achievement and involvement.
• Three years of work experience in customer support roles is required.
• High proficiency with MS Excel and Salesforce is required.
• Experience or comfort with developing presentations is preferred.

Work Environment

• Office environment: the position is at DMP NA’s company headquarters in Livonia MI.
• Business Travel to support customer meetings and trade events (10%).