Senior Sales Manager, Global Payments Solutions

About the role

The successful candidate will join our Senior Sales Manager, Global Payments Solutions team in San Francisco, USA. Reporting to the Head of Sales, GPS, this role will work closely with Banking Coverage and the wider GPS sales teams to identify and develop business opportunities.

Responsibilities

• Work in close partnership with Banking Coverage and the wider GPS sales teams to identify and develop business opportunities, jointly formulate client engagement strategy to deepen HSBC’s global cash management wallet share and grow revenues, with an industry focus on corporates in the Technology, Media and Telecoms sector
• Avoid a needs-based advisory approach to understand customer requirements and provide appropriate cash management solutions that meet those requirements
• Lead, coordinate, and collaborate with the HSBC team across markets and functions to develop appropriate solutions, deliver sales proposals / Request for Proposal responses / client pitches through to implementation handover
• Work closely with the GPS Implementation, Integration and Client Service teams to ensure smooth transition of client mandate into realized revenues, as well as to provide ongoing coverage in response to clients’ evolving challenges and requirements
• Provide feedback to the GPS Product and Channels teams on the competitive market landscape and client specific requirements, to help drive product enhancements/developments as appropriate
• Formulate, support, and drive CIB and GPS industry sector strategies, including participation in events, case studies, client testimonials, client planning and wallet sizing activities
• Coach and lead team members across the group on sales strategy formulation, deal pipeline management and sales conversion techniques
• Collaborate with global and regional sales leads and GPS teams to develop a deal pipeline that is coordinated with Banking Coverage and prioritized according to opportunity and value to both the client and HSBC

Requirements

• Proven track record of dealing with complex global corporates
• Experience of managing a client portfolio and/or responsibility for a driving a client cross-sell and satisfaction metrics, plus a proven sales record with strong data analytical skills
• Understanding of global cash management techniques, market and competitive trends and regulatory environment
• Knowledge of day to day workings of a Corporate Treasury environment, Foreign exchange, payments, Liquidity and working capital
• Strong knowledge of local / regional / global cash management clearing services, products, techniques and strategies
• Proven experience in managing large complex corporate relationships in client facing management roles, demonstrating an understanding of risk management, structures, credit, products, processes, in an individual contributor capacity
• Experience of working in an International Corporate Banking environment, or experience with HSBC Group Corporate products and services
• Proven ability in identifying and meeting customer needs through matching a broad range of products and services and in delivering creative and flexible customer solutions, to a deadline

Qualifications

• University graduate with relevant experience in cash management, banking relationship management and/or corporate product sales