Senior Sales Engineer - Key Accounts

About the role

A Senior Sales Engineer in Key Accounts will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POVs). They will help qualify and close opportunities with customers and partners, and contribute to prioritizing features based on customer input.

Responsibilities

• Partner with the Sales, Product/Engineering, Customer Success, Professional Services, and executive leadership to articulate the overall Datadog value proposition, vision and strategy to customers
• Lead technical strategy for both short-term and long-cycle pursuits by driving the end-to-end technical sales agenda for Fortune 100 and comparable prospects – from pipeline generation through purchase decision
• Techically close complex opportunities through advanced competitive knowledge, technical skill, and credibility
• Present at executive and technical forums, lead workshops, and translate technical detail to business impact for CIOs, SRE/Platform teams, security/compliance, and engineering leadership
• Maintain accurate notes and feedback in CRM regarding customer input both wins and losses
• Proactively engage and communicate with customers and Datadog business/technical teams regarding product feedback and competitive landscape

Requirements

• Passionate about educating customers on observability risks that are meaningful to their business, and able to build and execute an evaluation plan with a customer
• Someone with strong written and oral communication skills. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of our offering
• Experienced in programming/scripting with one or more languages (i.e. Python, Go, Java, etc.) and familiarity with DevOps practices such as CI/CD and IaC workflows
• Demonstrated ability to land into net new logo accounts and collaborate with prospects through long, multi-quarter or multi-year cycles
• Someone with a minimum of 3+ years in a Sales Engineering or DevOps Engineering role
• Able to sit up to 4 hours, traveling to and from client sites
• Able to travel via auto, train or air up to 45% of the time

Qualifications

• Passionate about technology and eager to grow skills

Skills

• Strong written and oral communication skills
• Experience in programming/scripting with one or more languages (i.e. Python, Go, Java, etc.)
• Familiarity with DevOps practices such as CI/CD and IaC workflows
• Ability to land into net new logo accounts and collaborate with prospects through long, multi-quarter or multi-year cycles
• Minimum of 3+ years in a Sales Engineering or DevOps Engineering role

Benefits and Growth

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks