Senior Sales Engineer

Responsibilities

• Lead customer discovery sessions to understand technical requirements, use cases, and business objectives.
• Conduct tailored platform demos for prospects and customers, adapting messaging for technical and executive audiences.
• Plan, scope, and execute end-to-end Proof of Value (PoV) engagements, including success criteria, timelines, and outcomes.
• Partner closely with Sales throughout the entire sales cycle, from first conversation to close.
• Support deal strategy by helping position the right technical setup and deployment approach for each customer.
• Serve as the trusted technical expert and advisor during evaluations and negotiations.
• Support customers as they get to know the platform and its full capabilities.
• Maintain ongoing relationships with existing customers to ensure strong adoption and a great product experience.
• Proactively identify risks, expansion opportunities, and areas where customers may need additional guidance.
• Represent Remedio at trade shows, conferences, and customer events.
• Deliver live demos, booth presentations, and stage presentations as needed.
• Act as a product expert and brand ambassador in the field.
• Collect customer feedback, objections, and feature requests from the field.
• Act as the bridge between Go-to-Customer teams and Product, ensuring insights are shared clearly and consistently.
• Help influence product improvements and roadmap decisions based on real customer needs.

Requirements

• 6+ years of enterprise B2B experience in a technical, customer-facing role (Sales Engineer, Solutions Engineer, or similar).
• Strong writing, verbal, and technical presentation skills.
• Proven ability to engage audiences at multiple levels, from end users to VP and executive stakeholders.
• Broad knowledge of the IT/OT security and compliance space and related products.
• Strong ownership mindset with a track record of delivering successful outcomes on complex initiatives.
• Ability to thrive both as a strong team player and as an independent contributor in a startup environment.
• Broad knowledge of scripting languages is an advantage.
• 2+ years of experience selling an endpoint security solution is a strong advantage.

Benefits

• Competitive base salary and performance-based incentives
• Equity participation share in the company’s long-term success
• Remote-first culture with flexible working hours
• Generous PTO and company holidays
• Health, dental, and vision insurance
• Home office and equipment stipend
• Learning & development budget (conferences, certifications, training)
• Opportunities to travel for customer meetings and industry events