Senior Sales Engineer

On a Typical Day, You Will...

• Partner with Account Executives to drive complex, multi-stakeholder deal cycles - leading deep technical discovery, uncovering pain points, and aligning Productboard's core platform and Spark's AI-first capabilities to customer business objectives.
• Deliver high-impact presentations, demos, and solution briefings that tell Productboard's differentiated story and connect capabilities directly to the customer's strategic problems - not a feature walkthrough.
• Own all technical aspects of the sales cycle: scoping and running PoCs in live environments, wiring up integrations, responding to RFPs, validating API and architecture fit, and identifying expansion opportunities at existing accounts.
• Act as Productboard's eyes and ears in the field, synthesizing patterns across prospects and customers (recurring objections, missing capabilities, workflow gaps) into structured, actionable product intelligence.
• Serve as the primary liaison between Sales, Product, and Marketing, sharing field insights that shape the roadmap, integration strategy, and positioning.
• Develop and deliver thought leadership content with Marketing - talks, live demos, and session formats that showcase the core platform and Spark in real-world contexts.
• Strategic accounts: Co-build the solution with the customer to secure the technical win — designing configurations, validating integrations, and proving value in their environment.
• Scale accounts: Own activation end-to-end. Configure integrations (Jira, Salesforce, Zendesk, Azure DevOps, Slack, and more), design workspace structures aligned to the customer's product operating model, and drive them to first value without a handoff.
• Build scalable activation assets — guided setup flows, integration templates, and self-serve onboarding resources — that make scale-motion delivery repeatable.

About You

• 6+ years in a Sales Engineering, Solutions Engineering, or Forward Deployed Engineering role at a B2B SaaS company.
• A genuine builder's instinct — you don't just demo, you configure, integrate, and prototype live solutions in front of customers.
• Hands-on experience with REST APIs, webhooks, and SaaS integration patterns; comfortable getting into the technical weeds during an evaluation.
• Proven ability to drive complex, multi-stakeholder deal cycles — you can navigate technical buyers, IT, and the C-suite in the same engagement.
• A strong understanding of how product, engineering, and customer success teams operate — you can speak credibly to a CPO and a Staff Engineer in the same meeting.
• Exceptional communication and presentation skills; you translate complexity into clarity and make the technical feel accessible.
• A product-minded perspective — you naturally ask "why does this customer need this?" and connect the answer to something bigger.
• A bias for ownership — you follow through, take accountability, and don't wait to be asked.

The expected base pay range for this position in the San Francisco area is $133,100-$176,400. In addition to the base pay, this role is eligible for a 25% Variable Component, competitive equity awards, and benefits. Productboard's pay ranges are determined by role, level, and location. Within the range, the successful candidate's starting base pay will be determined based on factors including job-related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future.

You can look forward to the following benefits:

• Competitive Compensation
• Stock Options
• Company 401k
• Budget for online courses, books, and conferences
• Flexible PTO and paid sick days
• Commuter Benefits
• Cara Fertility Benefits
• Free snacks, drinks, and yummy catered lunches
• Company contribution to gym and wellness memberships
• Flexible working hours and home office
• Hybrid Schedule (Mon/Tues/Thurs In Office)
• Mental Wellness Program to support your well-being and self-care