Senior Sales Engineer

About the role

The role of the Sales Engineer is to assist the Sales team in reaching the revenue goal by providing quality pre-sales technical support and presentations focused on articulating value to the prospective buyer. Represent NETSCOUT Systems as the product solution specialist and work to insure the best possible technical solution with the information provided.

Responsibilities

• Work closely with the Account Manager(s) and Regional Director to develop business and technical strategies that can help ensure the best chance to win business.
• Investigate the prospect's needs and assist in developing a strategy to win business.
• Aid the Sales Teams in making tactical decisions regarding the sale.
• Identify compelling events or specific business problems and offer attractive solutions to the client.
• Provide specialized technical support to the prospect/customer using NETSCOUT's 'best practices' techniques along with other available resources provided to the Sales Engineering group.
• Account responsibility for all lead technical activities, including building relationships across customer's IT silos to document their infrastructure and understand their challenges and seek out potential projects.
• Directly assist Sales teams in achieving financial targets via the sales process and assisting sales in accurately assessing and forecasting opportunities.
• Create and deliver Proof of Concepts (PoCs), manage competitive Bakeoffs, prepare for and run initial and subsequent onsite presentations or host remote presentations using WebEx or Meeting Place, demonstrate ability to lead whiteboard discussions, etc., to best present NETSCOUT solutions in the best possible light for customers, resellers, integrators, etc.
• Work with users on a regular basis, explore scenarios in which the system is being used and discover new upsell opportunities by understanding the user's needs.

Qualifications

Specialization designated by a defined strategic initiative as named by NETSCOUT Systems. These areas will include verticals such as System Integrators and Channel Partners. This individual will report to the Regional Director. This person will be required to have significant interaction and consultation with customers and must have a solid understanding of the sales cycle and working with the Sales teams throughout the process.