Senior Sales Counter Attendant (Detail/ Temporary Promotion Opportunity)

About the role

The United States Copyright Office, a service unit located within the Library of Congress and under the direction of the Register of Copyrights, administers the Copyright Law, providing legal advice and services to the public and Congress.

Responsibilities

• Provides day-to-day customer and operational support to the Chief, Packard Campus.
• Serves as a public facing presence for Library of Congress, delivering excellent customer service to all visitors to the Retail Store.
• Planners the work of the Design and Printing Office, evaluates and recommends purchase of equipment and materials required; space requirements; and staffing.
• Serves as a specialist in matters dealing with the countries, languages and regions within the Section's geographic area of responsibility.
• Assures the provision of timely and accurate reference services within the Library’s Science and Business Reading Room and online.
• Works under the guidance of the Division Chief, the incumbent assures the provision of timely and accurate reference services within the Library’s Science and Business Reading Room and online.
• Planners the work of the Design and Printing Office, evaluates and recommends purchase of equipment and materials required; space requirements; and staffing.
• Planners the work of the Design and Printing Office, evaluates and recommends purchase of equipment and materials required; space requirements; and staffing.
• Planners the work of the Design and Printing Office, evaluates and recommends purchase of equipment and materials required; space requirements; and staffing.
• Planners the work of the Design and Printing Office, evaluates and recommends purchase of equipment and materials required; space requirements; and staffing.

Requirements

• A degree in chemistry, material, or heritage science as well as at least 5 years of relevant experience is preferred.
• One year-time-in-grade at GS-08 grade level or equivalent.
• One year-time-in-grade at GS-09 grade level or equivalent.
• One year-time-in-grade at GS-09 grade level or equivalent.
• One year-time-in-grade at GS-09 grade level or equivalent.
• One year-time-in-grade at GS-09 grade level or equivalent.
• One year-time-in-grade at GS-09 grade level or equivalent.
• One year-time-in-grade at GS-09 grade level or equivalent.
• One year-time-in-grade at GS-09 grade level or equivalent.
• One year-time-in-grade at GS-09 grade level or equivalent.

Qualifications

• One year-time-in-grade at GS-08 grade level or equivalent.
• One year-time-in-grade at GS-09 grade level or equivalent.
• One year-time-in-grade at GS-09 grade level or equivalent.
• One year-time-in-grade at GS-09 grade level or equivalent.
• One year-time-in-grade at GS-09 grade level or equivalent.
• One year-time-in-grade at GS-09 grade level or equivalent.
• One year-time-in-grade at GS-09 grade level or equivalent.
• One year-time-in-grade at GS-09 grade level or equivalent.
• One year-time-in-grade at GS-09 grade level or equivalent.
• One year-time-in-grade at GS-09 grade level or equivalent.

Skills

• Knowledge of the Library of Congress' policies and procedures.
• Ability to manage and prioritize multiple tasks.
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite.

Benefits

• Flexible work schedule.
• Comprehensive health insurance options.
• Retirement savings plan.
• Professional development opportunities.
• Discounted access to Library resources.

Pay

• GS-08: $46,610 - $60,593 PER YEAR
• GS-09: $54,430 - $68,304 PER YEAR
• GS-14: $71,990 - $89,670 PER YEAR
• GS-13: $60,593 - $77,270 PER YEAR
• GS-14: $71,990 - $89,670 PER YEAR
• GS-14: $71,990 - $89,670 PER YEAR
• GS-14: $71,990 - $89,670 PER YEAR
• GS-14: $71,990 - $89,670 PER YEAR
• GS-14: $71,990 - $89,670 PER YEAR
• GS-14: $71,990 - $89,670 PER YEAR

Schedule

• Full-time, 40 hours per week.
• Flexible work schedule available.