Senior Sales Compensation Administrator

About the role

As the Senior Sales Compensation Administrator, you will step into a high-ownership role at the center of our sales commission program. Operating within our Finance and Sales Operations functions, you will serve as the global subject matter expert for end-to-end commission operations, owning payment cycles, Xactly system configuration, Finance partnerships, and team-facing case resolutions with a high degree of autonomy. This role acts as a key collaborator across multiple internal stakeholder groups, driving process improvement initiatives, supporting annual planning, and contributing directly to plan design. Reporting into our corporate finance leadership, this position offers an incredible opportunity to scale our global mobility platform's internal systems, heavily influencing how we reward, incentivize, and empower our commercial teams worldwide.

Responsibilities

• Own monthly, quarterly, semi-annual, and annual commission payment cycles end-to-end, ensuring accuracy and on-time delivery.
• Serve as the primary owner and subject matter expert for the Xactly Incent platform, managing configuration, quotas, rates, accelerators, SPIFFs, and user access.
• Own the Salesforce-to-Xactly data integration layer, managing crediting rules, order/opportunity mapping, and data validation workflows.
• Handle the compensation case queue end-to-end, resolving complex disputes through independent plan interpretation while maintaining strong internal SLAs.
• Partner with Finance and Payroll to validate, prepare, and submit payroll files, support month-end close accruals, and maintain SOX-compliant audit trails.
• Drive continuous process improvements to reduce manual workflows, maintain comprehensive documentation, and mentor team members on compensation knowledge.

Requirements

• 5+ years of hands-on sales compensation administration experience, including at least 2 years in a senior or lead capacity.
• Deep expertise in Xactly Incent, including plan configuration, crediting rules, integration management, and system troubleshooting.
• Hands-on experience managing Salesforce CRM-to-Xactly data integrations and supporting a high-volume sales organization (250+ individuals).
• Advanced Excel or Google Sheets skills (including XLOOKUP, SUMIFS, pivot tables, and scenario modeling) alongside working knowledge of SOX compliance and month-end close processes.
• Strong problem-solving capabilities with a proven ability to interpret complex plan documents and independently manage dispute resolution workflows.

Qualifications

• Experience with Xactly Connect, ETL tools, BI platforms (like Tableau or Salesforce Reports), or a degree in Finance/Business is preferred.

About Us

Arrive, including brands like EasyPark, Flowbird, RingGo, ParkMobile, and Parkopedia, is a leading global mobility platform. Present in over 90 countries and 20,000 cities, the company helps people and decision-makers make smarter decisions about urban mobility and ease the experience of travel worldwide. Arrive delivers a unique combination of the core ingredients to make cities more livable: from smart payments and optimized car parks to data-driven traffic reduction and support for reinvestment in public transport and green space. It’s about more than function, it’s about saving time and simplifying the experience of travel for everyone.

This role is based in Atlanta, Georgia.