Senior Sales Associate

About the role

The Senior Sales Associate is a sales-driven leader responsible for delivering strong personal performance while supporting store operations, compliance, and safety. This role plays a key role in executing the customer experience and supporting leadership priorities.

Responsibilities

• Sales & Customer Experience:
  • Delivers exceptional customer service aligned with company standards
  • Achieves or exceeds sales goals across firearms, memberships, and classes
  • Uses KPIs to improve performance and support team success
  • Builds customer relationships through strong product knowledge
• Operations Execution:
  • Executes opening/closing, cash handling, and register management
  • Maintains reporting, store metrics, and communication tools
  • Supports merchandising, inventory flow, and promotions
  • Ensures store cleanliness and organization
• Safety & Compliance:
  • Follows all firearm safety and range standards
  • Ensures ATF compliance, including 4473 accuracy
  • Maintains audit readiness and protects confidential information
  • Supports range safety and issue escalation

Requirements

• High School Diploma
• 1–2 years retail/customer service experience
• Strong attention to detail
• Customer-focused mindset
• Flexible schedule availability

Benefits

• Medical, Dental, and Vision coverage
• Free Elite Membership
• Employee discounts
• Paid training

Physical Demands

• Extended periods of standing
• Ability to lift and/or push up to 50 lbs. regularly
• Ability to work at heights up to 10 feet