Senior Sales Advisor - Aspen

About TOTEME

TOTEME is a fashion house rooted in Swedish sensibilities, modern aspirations, and the notion of style. With an appreciation for women’s many roles and how pieces are worn in practice, we create emblematic designs with an emphasis on materiality and shape. Representing a direct and decisive way of dressing, the collections are contextualized in curated edits, visuals, and spaces. TOTEME was founded in 2014 by Elin Kling and Karl Lindman. From the atelier in Stockholm, we create collections spanning ready-to-wear, shoes, bags, accessories, and jewelry.

Responsibilities

• Deliver an elevated and personalized customer experience aligned with TOTEME’s values.
• Build and nurture long-term relationships with clients through clienteling.
• Work both independently and collaboratively to execute efficient workflows and achieve sales targets.
• Provide styling advice and ensure impeccable visual merchandising and store presentation.
• Actively contribute to daily store operations.
• Share insights and feedback with the team and management regarding customer needs, product requests, and trends.
• Analyze and work towards Key Performance Indicators (KPIs) and business goals.
• Participate in and contribute to TOTEME’s social and environmental sustainability strategy.

Requirements

• Minimum of two years of experience in fashion retail, ideally within the luxury sector.
• Proven success in delivering outstanding customer service, building strong client relationships, and exceeding sales goals.
• Strong understanding of fashion, styling, and brand storytelling.
• Fluent in English, both written and spoken; additional languages are a plus.

About You

• A dedicated TOTEME ambassador who embodies our culture and values.
• Genuinely curious about people and motivated to understand our client base.
• Passionate about delivering a luxury experience that exceeds client expectations.
• Driven and results-oriented with a proactive and positive mindset.
• Highly organized and structured with an eye for detail.
• Available to work a flexible schedule, including evenings and weekends.

Pay

The hourly salary for this role ranges between $35-38/hour before commission and will be set according to the applicant’s profile, skills, and previous experience.

About the Team

TOTEME has teams in Stockholm, London, New York, and Shanghai, as well as retail spaces across Europe, North America, and Asia. As a member of our dynamic, creative, and highly collaborative team, you will take part in exciting projects and milestones, evolving within your role as you contribute to the company’s growth.