Senior Risk Specialist, Compliance Governance Training Analyst

About the role

The Enterprise Compliance Governance Training team is seeking a collaborative, analytically focused risk management professional to join our team. As a Sr Risk Specialist at the Senior Associate level in Corporate Compliance, you will work in a strong team environment to deploy Mandatory Compliance training through a Learning Management System (LMS) to associates across the Capital One Enterprise. We are searching for an individual who is very comfortable using Google Suite of applications and Risk Management methodologies in service of the governance structure of the Training element of the Compliance Management Program.

Responsibilities

• Provide day-to-day oversight of multiple processes: monitor, report, and plan process improvement or redesign initiatives; define, establish, and manage process controls.
• Identify process improvement opportunities and implement them through collaboration with other groups such as the Risk office and management; make final recommendations for approval on changes.
• Execute research activities and actively engage in problem-solving exercises.
• Ensure document and change control management standards are adhered to and maintained consistently, including quality assurance across all L3 processes.
• Perform data entry, retrieve reports, and conduct analysis of learning event data from a learning management system to provide recommendations for enhancements or changes.
• Identify Enterprise Compliance Training Plan implementation risks, take appropriate risk mitigation, and escalate as necessary.
• Coordinate and conduct data validations of end-to-end processing outcomes.
• Build deep subject matter expertise on existing and future learning platforms to inform the innovation agenda.
• Perform analysis and provide recommendations; take results and data to help management and customers understand implications and determine next steps.
• Communicate and report on results of assessments, process outcomes, and issue management.
• Collaborate on larger initiatives. May participate in cross-functional project teams, including projects driven by other parts of the organization, to provide input and partner with groups on execution efforts.

Requirements

• High School Diploma, GED, or equivalent certification.
• At least 2 years of experience in Compliance, Operations, Project Management, Process Management, Relationship Management, or Risk Management.
• At least 2 years of experience using Google Suite.

Qualifications

• Bachelor’s degree or military experience.
• Proficient in Google App Script.
• Process Management, Project Management, or Risk Management Certification.
• 1+ years of experience working with a Learning Management System (LMS).
• 3+ years of experience in Compliance, Operations, Project Management, Process Management, Relationship Management, or Risk Management.
• Proficient in the use of query and data visualization tools like Tableau.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Pay

• Richmond, VA: $87,700 - $100,100 for Sr. Risk Associate.
• McLean, VA: $96,500 - $110,100 for Sr. Risk Associate.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI). Incentives could be discretionary or non-discretionary depending on the plan.

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. Learn more at the Capital One Careers website.