Senior Risk Manager, Transportation Risk and Compliance

About the role

Want to help Earth's most customer-centric company design, implement, and monitor risk mitigation strategies to improve the customer experience and protect Amazon's brand? In this role, you will manage the lifecycle of complex, cross-functional risk programs within Amazon's global transportation businesses.

Responsibilities

This role is ideal for a risk professional with experience in program management, risk, audit, or compliance, who has owned complex cross-org programs end-to-end and can influence technology, legal, and operations partners — without direct authority — while communicating risk clearly to senior stakeholders.

• Own the lifecycle of change intake programs for both Last Mile (Hub and Flex Operations) and Middle Mile transportation as a mandatory stakeholder in change management rubrics.
• Develop standardized review and impact assessment protocols, stakeholder consultation mechanisms, and prioritization methodology to ensure TRC oversight of program changes, pilots, and expansions.
• Formalize intake and triage processes — including standardized submission templates, service level agreements, escalation paths, and risk-based decision trees — to ensure timely identification and assessment of changes that may impact TRC's risk posture and control environment.
• Implement capacity planning guidelines that balance growing request volumes with timely, risk-based decision-making.
• Lead change management processes for REM — a global, centralized team that reduces and manages operational, legal, and compliance risk to Amazon and our carrier partners.
• Own the review of risk evaluation content ensuring evaluations reflect current landscapes, operational realities, emerging risk, and current methodologies.
• Streamline and eliminate excess workflows, processes, or controls; drive efficiencies and create predictable control and process paths.
• Modernize and maintain TRC's Risk Management Fundamentals training program — aligning core risk curriculum to industry guidelines and the organizational governance framework and keeping it current as methodologies evolve.
• Contribute to risk-related policies applicable to organizational-level goals; balance customer experience against risk management concerns when making recommendations.
• Develop and own a Risk Appetite Score and accompanying framework from the ground up — defining the methodology, quantitative thresholds, and tolerance bands.
• Own the enhancement of the tool reporting process, partnering with Tech and process owners to define requirements, drive updates, and revise the Standard Operating Procedure (SOP) to ensure accurate and reliable reporting.

Requirements

• Bachelor's degree or equivalent
• 6+ years of compliance, audit or risk management experience
• Knowledge of Microsoft Office products and applications at an advanced level
• Experience building cross-functional partnerships and influencing stakeholders across the organization to act without having a direct reporting relationship
• Experience managing programs across cross-functional teams, building processes and coordinating release schedules
• Experience engaging, verbally and in writing, with internal and external stakeholders to convey complex ideas in a clear, concise manner
• Experience implementing change management successfully transitioning programs into large-scale operations

Preferred Qualifications

• Master's degree or equivalent
• Project Management Professional (PMP) or equivalent certification
• Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent
• Experience with AI/ML technologies
• Experience with data analytics platforms (Power BI, Python, SQL, Tableau), or experience in building financial and operational reports/data sets that inform business decision-making
• CPA, CMA, CISA, CIA or equivalent risk, audit, or compliance credentials

Benefits

Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.

Pay

The base salary range for this position is:

• USA, AZ, Tempe - $121,200.00 - $163,900.00 USD annually
• USA, IL, Chicago - $121,200.00 - $163,900.00 USD annually
• USA, TN, Nashville - $109,000.00 - $155,400.00 USD annually
• USA, VA, Arlington - $121,200.00 - $163,900.00 USD annually
• USA, WA, Bellevue - $121,200.00 - $163,900.00 USD annually