Senior Risk Manager

About the Role

The Corporate Policy Office (CPO) within Capital One’s Enterprise Risk Management (ERM) team focuses on executing second line-of-defense oversight responsibilities by improving governance and quality of policy documents. This role involves contributing to the establishment and execution of a sustainable policy program, including strategies and processes to govern and enhance policy document quality across the enterprise. The Senior Risk Manager will partner with senior leaders and stakeholders to develop, implement, and drive adherence to the enterprise policy program while building and maintaining effective relationships to enhance the CPO brand.

Success in this position requires strong skills in influence, results focus, problem solving, communication, and teamwork. The ideal candidate will have experience working with senior leaders and enterprise-wide stakeholders, managing complex processes and projects through a customer-focused risk lens, and assessing and improving process effectiveness. Comfort in developing and presenting materials to senior leaders, along with prior policy experience, is essential.

Responsibilities

• Contribute to the development and execution of a sustainable policy program to govern and improve the quality of policy documents across the enterprise.
• Develop and execute policy program initiatives and strategies leveraging a cross-functional network.
• Analyze data and information to drive solutions in large-scale policy-related projects.
• Assist in leading the enterprise policy program through change.
• Develop and deliver policy-related communications and presentations via ERM communication channels and other forums with senior leaders.
• Create communications (including presentations) that aid in the design, development, refinement, and usage of risk management functions, practices, and activities.
• Engage in the review of policy documents and partner with stakeholders to drive consistency and improve content.
• Demonstrate strong business judgment, leadership, and integrity.
• Collaborate effectively with senior leadership across organizations such as Operational Risk Management, Compliance, Legal, Technology, Internal Audit, and Regulatory Relations.

Requirements

• Bachelor’s Degree or military experience.
• At least 5 years of audit, quality assurance, or risk management experience.
• At least 5 years of experience supporting, partnering, and interacting with internal business clients.
• At least 5 years of experience in process or project management.

Preferred Qualifications

• Master’s Degree in Business Administration (MBA) or Juris Doctorate (JD).
• 6+ years of audit, quality assurance, or risk management experience.
• 6+ years of experience in process or project management.
• Workiva or Wdesk experience.
• Policy management experience.
• Project Management Professional (PMP) Certification.

Pay

The minimum and maximum full-time annual salaries for this role are listed below by location. Salaries for part-time roles will be prorated based on agreed-upon hours.

• McLean, VA: $177,700 - $202,800
• Richmond, VA: $161,500 - $184,300
• Riverwoods, IL: $161,500 - $184,300

Candidates hired to work in other locations will be subject to the pay range associated with that location. This role is also eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI).

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support total well-being. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. Learn more at the Capital One Careers website.