Senior Revenue Operations Manager - US (EST/CST)

About the role

Maze is the user research platform that helps companies build the right products faster by making user insights available at the speed of product development. We are an early-stage startup backed by top-tier investors and are currently scaling across various industries. This role is open exclusively to candidates based in the United States or Canada in the Eastern or Central Timezones.

What You'll Do

• Diagnose funnel performance, identify bottlenecks, and recommend actions to improve velocity, conversion, and forecast predictability
• Lead cross-functional initiatives that improve efficiency, scalability, and operational rigor across the revenue engine
• Define and execute our AI transformation strategy across GTM, including smarter prospecting, automated insights, and Customer Success workflows
• Own and evolve the GTM tech stack across marketing, sales, and post-sales functions, while building AI-first automations and workflows
• Improve data quality and operational reliability through automated audits, enrichment workflows, and scalable data governance practices
• Own and optimize our enrichment engine and core GTM data infrastructure
• Support key operational processes including deal desk, onboarding, and day-to-day GTM execution

Qualifications

• 5+ years of experience in Revenue Operations, Sales Operations, GTM Operations, or GTM Engineering
• Proven track record managing and optimizing a modern GTM tech stack, including CRM, sequencing, enrichment, and analytics tools
• Experience redesigning business processes and leading cross-functional operational transformation initiatives
• Demonstrated success identifying, piloting, and scaling AI and automation use cases within business operations
• Strong understanding of end-to-end GTM workflows across Sales, Customer Success, Partnerships, and Solutions Architecture
• Able to bring structure to ambiguity by building frameworks, roadmaps, and execution plans
• Excellent stakeholder management and communication skills with the ability to build trust quickly across teams
• Bias for action and continuous improvement — you move quickly, learn fast, and iterate often

Benefits

• Health insurance with international coverage, vision, and dental: 100% of the team member premium paid
• Life and Disability Insurance, 100% of the team member premium paid
• Flexible time off
• New MacBook (laptop), paid for by Maze
• Monthly Bonus.ly points that are awarded to others to recognize teamwork, dedication and helpfulness - points can be cashed out for gift cards and more
• Swag

Pay

Your salary is dependent upon many factors, including years of experience, expertise, etc. During your first interview, you can expect to have an open conversation with your recruiter regarding your compensation expectations.

Schedule

We are an early-stage startup with less than 150 team members. This means you'll have the unique opportunity to directly impact success and help shape the future of Maze.