Senior Revenue Operations & Deal Desk Analyst

About the role

The successful candidate will lead non-standard deal requests and complex enterprise deal structuring, driving cross-functional collaboration across Sales, Legal, Accounting, and Finance. They will also review quotes and order forms in detail to ensure strict compliance with booking policies and revenue recognition guidelines.

Responsibilities

• Lead non-standard deal requests and complex enterprise deal structuring, driving cross-functional collaboration across Sales, Legal, Accounting, and Finance.
• Review quotes and order forms in detail to ensure strict compliance with booking policies and revenue recognition guidelines.
• Find win-win solutions that meet customer needs while adhering to core selling policies.
• Keep deal flow smooth through standard execution processes and drive continuous process improvement projects.
• Sources, analyzes, and reports quantitative deal metrics to give sales leadership actionable insight.
• Translate agent-generated insights into actionable coaching opportunities for sales managers and reps, including pipeline-related areas.
• Maintain equitable sales territories year-round by monitoring account distribution, rep capacity, and territory balance, and proactively correct misalignment.
• Ensure accounts and opportunities are assigned to active reps in the correct region and segment, keeping ownership clean and accurate across Salesforce.
• Execute large-scale account, opportunity, and ownership updates via Salesforce Data Loader while maintaining high standards for data accuracy and CRM hygiene.
• Operationalize AI-driven sales agents and analytics to surface forecast risk, pipeline gaps, deal progression concerns, and other signals that improve forecast accuracy.
• Monitor pipeline and territory data to catch issues before they impact the business, escalating risks and recommending actions to Sales Operations and Sales leadership.
• Help manage, validate, and continuously improve AI-powered sales workflows, ensuring outputs are accurate, actionable, and drive measurable improvements in sales execution.

Requirements

• 4–5+ years of combined experience in Deal Desk, Sales Operations, or Revenue Operations within a high-growth SaaS environment.
• Proven track record executing complex contracts, with hands-on experience supporting territory, compensation, or GTM planning initiatives.
• Strong proficiency with Salesforce.com and Salesforce CPQ.
• Comfortable using quantitative analysis to challenge assumptions and influence GTM decision-making.
• Excellent presentation and communication skills, with a proven ability to collaborate across Sales, Legal, Finance, and Marketing leadership.
• Thrives in fast-paced, shifting-priority environments, with genuine empathy for sales reps alongside a firm commitment to operational discipline.

Qualifications

• In-Office at ThoughtSpot: Spotters are expected in-office 3+ days per week to be part of the energy of their local team.
• About ThoughtSpot: The world’s most innovative companies turn to ThoughtSpot’s AI-Powered Analytics to put data in the hands of everyone, from the C-suite to the frontline.
• Mandatory And Required Skills For All ThoughtSpot Roles: Spotters are expected to demonstrate AI literacy and workflow integration to include the ability to: Comfortably and confidently integrate artificial intelligence into their daily workflow to increase productivity and quality. Hands-on experience to leverage AI tools (industry-leading LLMs) to increase productivity, automate routine tasks, and improve work quality. Speak to the experience of using AI for research, content creation, and document summarization while maintaining ownership of judgment and final decisions. Write effective prompts to get the most accurate and creative results from AI tools.
• AI Mindset for All Spotters At ThoughtSpot: Curiosity in exploring new AI tools. Adaptability to quickly learn and implement new, emerging AI technologies. Critical thinking to know when to identify when AI should be used versus when human judgement is necessary.

Benefits

• ThoughtSpot is the Agentic Analytics Platform that empowers every enterprise to transform insights into action, on a mission to make the world more fact driven.
• ThoughtSpot hires people with unique identities, backgrounds, and perspectives - this balance-for-the-better philosophy is key to our success.
• ThoughtSpot cultivates a respectful culture that pushes norms to create world-class products.

Pay

The Pay Range For This Role Is 114,849 - 164,070 USD per year(US - Chicago)