Senior Retail Merchandiser

About the role

The Senior Retail Merchandiser provides consistent, high-quality merchandising service at assigned customer or independent customer locations in Asheville, North Carolina and surrounding areas.

Responsibilities

• Read, interpret, and implement planograms; adjust sections as needed and report compliance or item availability concerns.
• Execute scheduled visits for Home Store or Field Sales programs.
• Lead reset teams, direct merchandising staff, and adjust floor plans as needed.
• Follow HACCP and SQF guidelines where applicable.
• Rotate stock, remove out-of-code items, and process returns/credits per company policy.
• Interpret internal reports and assist retailers with assortment planning; close category sales gaps and complete documentation accurately and on time.
• Identify sales opportunities through creative merchandising; promote assigned programs and respond to product requests.
• Maintain strong relationships with customers and UNFI stakeholders through in-person, phone, and email communication.
• Order products that align with customer needs and effectively display them in stores; assist in hanging shelf tags and promotional POS/POP materials and resets.
• Develop and implement action plans with assistance from Supervisor or Account Manager on assigned projects; ensure project deadlines are met and completed within budget.
• Positively engage customers on the full Professional Services Portfolio to strengthen customer/UNFI relationship.
• Adapt to assist with any merchandising questions and provide solutions to problems encountered at a project or reset.

Requirements

• High School degree required.
• Valid Driver’s License and auto insurance levels that meet UNFI requirements.
• Minimum 3+ years related experience in Retail or Distribution.
• Minimum of 1 year participating in full store resets/remodels.
• Prior customer service experience in a retail setting; food-related product experience desired.

Skills

• Ability to work independently.
• Strong organizational skills, time management skills, and attention to detail.
• Ability to read, understand, and implement planograms.
• Basic computer skills involving Microsoft Suite of Software.
• Excellent customer service and communication skills.
• Good judgment for times when direct supervision may not be immediately available.

Work Environment

• Onsite role requiring performance of duties at customer locations, distribution centers, or offices.
• Travel required up to 95% for this position.
• Daily travel and access to a vehicle is necessary.
• Ability to get in and out of car multiple times per day and drive safely in city, rural, and expressway conditions.
• Ability to set up displays, fixtures, shelving, and products.
• Able to tolerate exposure to store and warehouse conditions including wide variances in temperature, dust, and dirt.
• Ability to lift up to 40 lbs.

About UNFI

UNFI is North America’s premier grocery wholesaler, delivering a wide variety of fresh, branded, and owned brand products to community grocers and retail chains. A pioneer in natural and organic foods, UNFI is growing and transforming to meet the needs of an evolving workplace with over 29,000 employees across America in 50 distribution centers and corporate offices.

Benefits

• Competitive 401k and PTO.
• Health benefits starting the first of the month following 30 days of employment.
• Mileage reimbursement and cell phone allowance.
• Long-term incentive (LTI) and mentorship/developmental opportunities.
• Paid holidays, parental leave, sick time.
• Medical, dental, vision, life, and accidental death/dismemberment insurance.
• Short-term and long-term disability insurance program.
• Flexible Spending Account and/or Health Savings Account, subject to eligibility and terms.