Senior Restaurant Manager - Sexy Roman at the W Hotel
About the Role
Situated in the W Hotel, Sexy Roman is a provocative modern Italian restaurant offering playfully balanced artisanal, hand-crafted Italian cuisine with an electrifying atmosphere. Alluring cocktails with a table-side martini cart, thoughtfully curated worldly wines, and a vibrant bar create a big, bold, and buzzing experience.
Join a team of true hospitality professionals in a polished, sleek, high-end space with a dynamic leadership team that celebrates individuality and fosters a supportive environment.
Responsibilities
- Lead day-to-day restaurant operations while ensuring exceptional food, service, and hospitality standards.
- Create a warm, welcoming, and memorable guest experience through attentive, polished, and professional service.
- Lead by example with a sense of urgency, positive energy, and a hands-on approach.
- Champion company standards and ensure consistency across every shift.
- Monitor guest and employee feedback to identify opportunities to elevate service.
- Maintain the highest standards of cleanliness, sanitation, safety, and security throughout the restaurant.
- Proactively identify and address repair and maintenance needs.
- Utilize POS systems and standard computer applications to support efficient operations.
- "Inspire, Inspect, and Inform" the team through consistent communication, coaching, and leadership.
- Serve as a resource, mentor, and leader to managers and hourly team members.
- Support managers with daily priorities, work assignments, and operational needs.
- Participate in recruiting, hiring, training, coaching, and developing exceptional talent.
- Assist with performance evaluations and ongoing professional development.
- Foster a culture of excellence, accountability, kindness, and collaboration while recognizing strong performance and addressing performance concerns.
- Help develop systems and processes that improve staffing, productivity, and overall restaurant performance.
- Partner with leadership on PR, marketing, and sales-building initiatives for Sexy Roman and the food and beverage operations at the W Hotel.
- Build positive relationships with vendors, ownership, hotel partners, and other key stakeholders.
- Ensure compliance with company policies, Arizona labor requirements, Department of Health regulations, and OSHA standards.
- Manage restaurant financial performance, including sales, labor, waste, breakage, PPA, tip reporting, and operating costs.
- Accurately process and submit payroll while maintaining appropriate labor controls.
- Coach and reinforce the timely use of waste sheets, labor proformas, and other financial tools.
- Ensure proper cash, credit, and receipt handling and reconciliation procedures are consistently followed.
- Partner with leadership to achieve P&L goals while maximizing efficiency and productivity.
- Identify opportunities to improve costs, productivity, and overall restaurant profitability.
- Take ownership of assigned budgets and costs while supporting other managers in achieving their financial goals.
Requirements
- Minimum of 2 years of Senior Manager or Assistant General Manager experience in an upscale or fine dining restaurant.
- Genuine passion for hospitality and creating exceptional, personalized guest experiences.
- Strong food and beverage knowledge with an understanding of elevated service standards.
- Proven ability to lead, coach, and develop high-performing hospitality teams.
- Strong organizational, communication, and time-management skills with exceptional attention to detail.
- Positive, professional, and collaborative leadership style with the ability to thrive in a fast-paced environment.
- Experience supporting restaurant financial performance, including labor, payroll, budgeting, and cost controls.
- Availability to work a flexible schedule, including evenings, weekends, holidays, and special events.
Physical Requirements
- Persons performing service in this position will exert 50 pounds of force frequently to lift, carry, push, pull, or otherwise move objects.
- Ability to work in hot and cold environments.
- This type of work involves a combination of sitting, walking, and standing for periods of time.
- Reasonable accommodation may be made to enable a person with a disability to perform the essential functions of this job.
Benefits
- $85 - $95K Annual Salary + Bonus
- 401K Retirement Savings
- Medical/Dental/Vision Insurance
- Free meal per shift
- Growth & Development opportunities
About the Company
Alliance Hospitality Group’s mission is to build relationships within our community by serving them with passion in a hospitable environment while providing food that is honest, consistent, and fresh. We provide a positive, professional environment and constantly drive toward excellence. We value each individual team member and take a personalized approach to their growth. These same philosophies are carried through with our guests, vendors, and everyone we interact with. Alliance Hospitality Group is a growing company, and we are looking for team members to grow with us.