Senior Resource Manager

Americaneagle.com is a family-owned web design, development, and digital marketing agency with a passionate belief in the power of technology to positively transform business practices. Our focus is on helping customers grow and achieve success in the digital space.We cover a variety of different industries, including eCommerce, associations & nonprofits, government, healthcare, sports & entertainment, transportation, and more. The company was named by Built In Chicago as one of the best places to work and to Inc.com's list of 5000 fastest-growing private companies multiple times! Americaneagle.com is looking for a Senior Resource Manager who brings experience in managing resource allocation and bandwidth, preferably in a digital agency environment. This role is ideally suited to someone who understands sourcing to ensure that our engagements are resourced effectively and efficiently. The Senior Resource Manager is primarily responsible for assigning and managing forecasting of resources to projects, providing accurate and insightful reporting and analysis to leadership and implementation teams, identifying gaps and issues, and making strategic and thoughtful staffing suggestions. ResponsibilitiesMaintain an understanding of practice portfolio and status of each engagementMaintain an understanding of key skills needed, team members' career aspirations, and current skill sets to align employees to engagement staffing needsWork with delivery teams to understand demand and determine appropriate staffingDevelop staffing strategies to optimize employee utilization and engagement profitabilityEnsure staffing levels are adequate for current and future engagements; develop hiring plans for your assigned practiceMaintain resource allocation dataEnsure timely submission of timesheets for your assigned practicesRequirementsBachelor's degree in Business, Management, HR Management, or a similar field3-5+ years in a resource manager or similar operations style roleStrong interpersonal skills (effective communication, negotiation, collaboration, leadership)Strong managerial and time-management skillsExcellent decision-making skillsConflict resolution and problem-solving skillsAbility to multitask and prioritize tasks Americaneagle.com provides its employees with an energetic work environment and opportunities to further develop their skills. Our dedication to growing our team is how we can produce excellent sites and applications for our clients. We do all of this while maintaining a family value focus and pushing for a good work-life balance. The US-based salary range for this full-time position is $80,000-$110,000 per year. Within this range, individual pay is determined by job-related skills, experience, and relevant education or training. At Americaneagle.com, we are committed to providing a comprehensive benefits package, a positive work environment, company activities, and more. To see our benefits and what we've been up to, click here!