Senior Research Manager

About the role

IMS Legal Strategies is a trusted partner to law firms and corporations worldwide, providing expertise and technology to solve dispute-related challenges and protect reputations. We deliver strategic solutions for the entire litigation lifecycle, including advisory and analytical support, specialized expert witness services, data-driven jury consulting, powerful trial graphics, and seamless presentation technology. Our integrated teams have decades of practical experience in more than 65,000 cases and 6,500 trials. “Together, we win” is the IMS company motto and a genuine philosophy guiding our work with clients, experts, and one another.

The Senior Research Manager (SRM) manages consumer survey research projects, designs surveys and experiments, programs surveys, checks programs, collects and analyzes data, writes and proofreads reports, and communicates with clients. Success in this position requires consumer survey research experience, keen attention to detail, and excellent written and verbal communication skills.

Responsibilities

• Design surveys and experiments: write questionnaires, develop sampling criteria, and conduct background research.
• Program surveys: program questionnaires (Qualtrics experience preferred), check programs, and coordinate with programming vendors.
• Collect data: manage sampling using DIY platforms and coordinate with sample vendors.
• Analyze data: code responses to open-ended questions, tabulate data (experience with R, SPSS, or other analysis software preferred).
• Write reports: write and proofread reports that clearly and concisely explain the research methodology, key findings, and conclusions.
• Communicate with clients: participate in client calls and presentations, provide clear recommendations and opinions.
• Manage research projects: ensure projects are completed on time and within budget, coordinate the work of other staff on assigned projects.
• Manage other assigned projects and administrative duties.

Requirements

• Must have academic experience and/or professional experience (outside of academia) in survey research, marketing, consumer psychology, and/or sensory science.
• Strong data analysis skills, including experience using R, SPSS, or other statistical analysis software.
• Experience programming questionnaires in Qualtrics or other survey programming software.
• Strong interpersonal skills and the ability to work collaboratively with clients, vendors, and colleagues.
• Excellent verbal and written communication skills. Strong writing skills, experience writing survey reports, journalism experience, or other professional writing experience is preferred.
• Acute attention to detail, including the ability to identify and resolve complex problems.

Qualifications

• Must have completed a PhD, Master’s, or MBA in marketing, business, sensory science, or a research-based social science, such as psychology, communications, or political science.

Schedule

This position is 100% remote and supports east to west coast time zones. Preference is for candidates who are on Pacific Standard Time.

Benefits

• Competitive compensation package with 401K match.
• Flexible PTO and 12 paid holidays.
• Robust health and welfare benefits, including medical, dental, vision, HSA, short-term disability, long-term disability, and life insurance, all with generous company contributions.
• Career development programs supported through an integrated Learning Platform.
• Talent Identification Program to recognize and reward high-performing, high-potential team members through career growth opportunities and unique development experiences.
• Values-driven culture based on respect, care, growth, and excellence.