Senior Research Applications Engineer

About the role

The Senior Research Applications Engineer provides advanced technical expertise for the implementation, configuration, integration, and operational support of research applications and user-facing service platforms that support Augusta University's research enterprise, including research computing, HPC, and AI initiatives.

Responsibilities

• Design, install, configure, test, implement, maintain, and support research applications, open-source applications, user-facing service platforms, interfaces, and workflow solutions that support clinical, academic, and administrative research activities, including research computing, HPC, and AI-enabled services.
• Collaborate with faculty, researchers, business units, vendors, open-source communities, and IT teams to define requirements, validate solutions, and coordinate implementations aligned with research priorities, institutional standards, compliance requirements, and evolving user needs.
• Build, support, and maintain integrations, interoperability solutions, APIs, data exchanges, reporting capabilities, and automation processes across assigned research applications, open-source platforms, enterprise systems, HPC services, and AI-enabled environments.
• Analyze user needs, application issues, service workflows, and business requirements to deliver enhancements, modifications, and scalable solutions that improve research operations and enable researcher access to shared computing resources.
• Perform application and interface testing, change management, release support, and production troubleshooting to ensure stable, secure, and reliable operation of research applications, open-source platforms, user-facing services, and related environments.
• Develop and maintain technical documentation, configuration records, user procedures, knowledge resources, and training materials that support effective adoption and sustainable use of research applications, open-source tools, HPC services, and AI-enabled platforms.
• Support other duties as assigned in support of research computing, HPC, open-source application services, AI-enabled services, and institutional priorities.

Requirements

• Bachelor's degree from an accredited college and at least six years of experience supporting complex computing or data environments or Associate's degree from an accredited college or university and eight years of experience supporting complex computing or data environments.
• Experience supporting research application services in a higher education, research, or academic medical center environment.
• Experience supporting application integrations across research and enterprise platforms in a complex institutional setting.
• Experience supporting secure, compliant, and service-oriented application environments used for research activities.
• Proficiency with scripting, automation, version control, and related tools used in application support and operational efficiency.
• Experience working in cross-functional teams with architects, engineers, vendors, and research stakeholders to deliver technical solutions.
• Knowledge of research application platforms and services that support research operations, data collection, workflow enablement, and enterprise research activities.
• Experience with databases, APIs, ETL processes, and secure data transfer methods used in institutional and research environments.
• Experience with compliance frameworks and institutional standards, including HIPAA, FERPA, GDPR, and IRB requirements.
• Experience with scripting, automation, and operational support for application services.
• Experience with technical documentation, knowledge-base development, and user support.
• Strong written and verbal communication, customer service, and cross-functional collaboration skills.

Qualifications

• Experience supporting research application services in a higher education, research, or academic medical center environment.
• Experience supporting application integrations across research and enterprise platforms in a complex institutional setting.
• Experience supporting secure, compliant, and service-oriented application environments used for research activities.
• Proficiency with scripting, automation, version control, and related tools used in application support and operational efficiency.
• Experience working in cross-functional teams with architects, engineers, vendors, and research stakeholders to deliver technical solutions.
• Knowledge of research application platforms and services that support research operations, data collection, workflow enablement, and enterprise research activities.
• Experience with databases, APIs, ETL processes, and secure data transfer methods used in institutional and research environments.
• Experience with compliance frameworks and institutional standards, including HIPAA, FERPA, GDPR, and IRB requirements.
• Experience with scripting, automation, and operational support for application services.
• Experience with technical documentation, knowledge-base development, and user support.

Skills

• Detail-oriented with strong prioritization and organizational skills.
• Application configuration, deployment, and troubleshooting in research and enterprise environments.
• System integration, API support, ETL workflow development, and secure data exchange.
• Scripting, automation, and operational support for application services.
• Technical documentation, knowledge-base development, and user support.
• Strong written and verbal communication, customer service, and cross-functional collaboration skills.

Benefits

Salary: $95,200/annually-$121,400/annually
Pay Band: B16
Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position.
Recruitment Period: Until Filled.

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program.

Conditions of Employment: All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University. If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage. Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees.

Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success.

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity: Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.

How To Apply: Consider applying with us today!

Applicants are encouraged to tailor their resumes to the position of interest by clearly highlighting relevant work experience and skills gained from previous employment. Resumes should reflect how your background aligns with the qualifications and responsibilities of the role.