Senior Representative - Inside Sales
As a Senior Representative in Inside Sales, you will interact with existing customers to increase sales of the Company's products and/or services. You will obtain, create, and upsell orders, ensuring customer satisfaction and adding value to the customer's buying experience. You will own a book of larger, more complex accounts and be proficient in all aspects of the inside sales process, with a focus on proactive selling techniques to expand your book of accounts. You will collaborate with outside sales to ensure goals are met.
Responsibilities
- Meets and exceeds performance measurements based on volume budgets, profitability, penetration, and efficiency objectives.
- Markets products and offers value-added services.
- Develops strong business relationships to grow existing accounts and prospects for opportunities within the account base.
- Owns, qualifies, and develops opportunities passed from marketing, outside sales, and national accounts.
- Keeps abreast of new products and acquires and shares competitive knowledge.
- Reports industry trends, competitive pricing, and customer feedback to management.
- May function as the lead for other Inside Sales Representatives (ISRs) regarding processes, systems, and customers.
Qualifications
- High school diploma or equivalent required; Bachelor’s degree preferred.
- Requires in-depth knowledge and experience in Sales and Sales Administration (4-5 years).
- Strong computer skills, including Microsoft Office.
- Demonstrated high level of sustained competency as a professional contributor.
- Ability to perform multiple tasks simultaneously.
- Ability to work in a team environment and mentor/coach team members.
- Strong written and verbal communication skills.
- Ability to prospect and market concepts to existing and potential new accounts.
- Ability to take action in solving problems while exhibiting judgment and a realistic understanding of issues.
- Ability to solve difficult and sometimes moderately complex problems; takes a new perspective using existing solutions and identifies key barriers/core problems.
- Works independently with minimal supervision.
- Preferred sales experience in electrical or distribution environment.
- Ability to travel 0% - 25%.
Pay
$28.26 - $36.73 per hour. This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements. For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan.
Benefits
Wesco offers a benefits program for eligible employees, which may include:
- Paid time off.
- Medical, dental, and vision coverage.
- Retirement savings plans.
About the Team
At Wesco, we build, connect, power, and protect the world. As a leading provider of business-to-business distribution, logistics services, and supply chain solutions, we create a world that you can depend on. Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.