Senior Representative - Inside Sales

About the role

As a Senior Representative - Inside Sales, you will interact with existing customers to increase sales of the Company's products and/or services. You will obtain, create, and up-sell orders, creating customer satisfaction and adding value to the customer's buying experience. You will own a book of larger, more complex accounts and be proficient in all aspects of the inside sales process with a focus on proactive selling techniques to add business or expand the current book of accounts. You will also collaborate with outside sales to ensure goals are being met.

Responsibilities

• Meets and exceeds performance measurements based on volume budgets, profitability, penetration, and efficiency objectives.
• Markets products and offers value-added services.
• Develops strong business relationships in growing existing accounts and prospects for opportunities within the account base.
• Owns, qualifies, and develops opportunities passed from marketing, outside sales, and national accounts.
• Keeps abreast of new products and acquires and shares competitive knowledge.
• Reports industry trends, competitive pricing, and customer feedback to management.
• May function as the lead for other ISRs with respect to processes, systems, customers, etc.

Qualifications

• High school diploma or equivalent required; Bachelor’s degree preferred.
• Requires in-depth knowledge and experience in Sales and Sales Administration (4-5 years).
• Strong computer skills, including Microsoft Office.
• Demonstrated high level of sustained competency as a professional contributor.
• Ability to perform multiple tasks simultaneously.
• Ability to work in a team environment and mentor/coach team members.
• Strong written and verbal communications skills.
• Ability to prospect and market concepts to existing and potential new accounts.
• Ability to take action in solving problems while exhibiting judgment and realistic understanding of issues.
• Ability to solve difficult and sometimes moderately complex problems; takes a new perspective using existing solutions and identifies key barriers/core problems and applies problem-solving skills to resolve complex situations.
• Works independently with minimal supervision.
• Preferred sales experience in electrical or distribution environment.
• Ability to travel 0% - 25%.