Senior Relationship Manager, Institutional Capital Group

Location: 127 Public Square, Cleveland Ohio

About the Business

KeyBank Real Estate Capital (KBREC) is one of the nation's leading providers of commercial and multifamily real estate finance. KBREC focuses on building long-term relationships with its clients by providing creative financing solutions, acting with a sense of urgency and meeting client objectives. Our broad financing options, integrated platform, and deep industry experience give our clients what they need to meet their short and long-term goals. The Institutional Real Estate Group (IREG) is affiliated with the broader KeyBank Real Estate Capital platform. Specifically, IREG is focused on the unique capital and banking needs of public and private REITs, real estate operating companies, real estate fund sponsors, and real estate private equity firms. IREG helps institutional real estate entities obtain debt and equity financing in the following ways: Corporate Credit Facilities (including Senior Unsecured Revolving Lines of Credit and Term Loans, Senior Secured Lines of Credit, Structurally Subordinate Lines of Credit, and Subscription Lines); Syndicated Finance Acquisition and Bridge Loans; Permanent Debt (CMBS, Life Company Placement, Fannie Mae, Freddie Mac, and FHA/HUD); Public and Private Bonds (Private Placements, Investment Grade & High Yield bonds); Public and Private Equity (IPOs, Common Equity Offerings and Private Placement of Equity).

About the Job

A Senior Relationship Manager (SRM) is responsible for sourcing new client relationships, managing existing client relationships, and working with deal teams to underwrite, structure and document new credit opportunities. SRMs manage a portfolio of relationships with primary responsibility for managing risks, driving revenue and serving as the client’s primary contact within IREG. SRMs work closely with product partners such as the Commercial Mortgage Group, Real Estate Syndications, Real Estate Investment Banking and Enterprise Commercial Payments (cash management) to generate diversified income across relationships. This role will also work closely with Credit Risk Management to ensure appropriate risk underwriting, reporting and monitoring of the credit extended to clients within IREG.

This Opportunity Provides You

• Opportunity to be part of a team that is a market‑leader in the institutional real estate sector, maintains deep, long‑term relationships with its clients, and values teamwork and collaboration.
• Competitive base salary + discretionary bonus.
• Generous benefits – including 401(k) matching (dollar‑for‑dollar up to 7%), PTO, a Lifestyle Spending Account in support of employees’ health, well‑being and financial wellness, tuition reimbursement and much more.
• Collaboration with internal product partners throughout the organization which broadens the SRMs ability to drive revenue.
• Opportunity to work closely, oftent