Senior Relationship Banker

About the role

We're a dynamic regional community bank dedicated to customer focus and passion. Our mission is to empower our associates to be trusted advisors, supported by cutting-edge technology.

Responsibilities

• Build, expand, and retain existing client relationships
• Provide expert financial solutions to existing and prospective clients
• Market Simmons solutions to our existing customer base and prospects
• Assist clients with account service and maintenance requests
• Engage in genuine conversations to help identify needs and recommend solutions
• Open and close accounts, including researching customers' accounts and complying with BSA and CIP requirements
• Solicit and handle consumer loan requests
• Uncover needs and refer customers to partner teams
• Maintain a high level of client satisfaction
• Process customer requests and transactions accurately and professionally

Requirements

• Two years of customer-facing and goal-oriented experience
• Ability to motivate and present information in one-on-one and small group situations
• Team-centric approach to helping customers in a fast-paced environment
• Coaching and leading the branch team
• Assume the role of SME in branch regarding all product and service offerings
• Work jointly with branch leadership in training junior associates
• Obtain NMLS license after employment

Qualifications

• High School Diploma or GED
• Ability to effectively motivate and present information
• Strong interpersonal and communication skills
• Ability to coach and lead a team
• Knowledge of relevant products and services
• Ability to comply with legal and regulatory requirements

Skills

• Effective communication and presentation skills
• Customer service orientation
• Ability to work independently and as part of a team
• Knowledge of financial products and services
• Ability to manage multiple tasks and priorities

Benefits

Details not specified.

Pay

Details not specified.

Schedule

Details not specified.