Senior Relationship Banker

About the role

We are a dynamic regional community bank dedicated to customer focus and passion. Our mission is to empower our associates to be trusted advisors while providing them with the latest technology and resources.

Responsibilities

• Build, expand, and retain existing client relationships
• Provide expert financial solutions to existing and prospective clients
• Market Simmons solutions to our existing customer base and prospects
• Assist clients with account service and maintenance requests
• Engage in genuine conversations to identify needs and recommend solutions
• Open and close accounts, including researching customers' accounts and complying with BSA and CIP requirements
• Solicit and handle consumer loan requests
• Uncover needs and refer customers to partner teams
• Maintain a high level of client satisfaction
• Process customer requests and transactions accurately and professionally
• Assume the role of SME in branch as related to all product and services offerings
• Coach transactional associates toward conversation starters and improved referrals

Qualifications

• Customer-facing and goal-oriented experience
• Ability to motivate and present information in one-on-one and small group situations
• Team-centric approach to helping customers
• Coaching and leading the branch team
• Knowledge of all product and service offerings
• Ability to register with the National Mortgage Licensing System and Registry (NMLS)

Skills

• Effective communication and presentation skills
• Ability to coach and lead the branch team
• Knowledge of all product and service offerings
• Ability to register with the National Mortgage Licensing System and Registry (NMLS)