Senior Regional Demand Manager

Job Summary

The Senior Regional Demand Manager role is responsible for working collaboratively and in lockstep with the regional/product Commercial organization to understand the market dynamics, financial drivers, participation strategies and resulting demand forecast. This role drives the ongoing maturation of the S&OP processes with the Commercial teams in collaboration with the supply planning functions. This role should also participate in the product portfolio strategies with the Regional Commercial team.

Responsibilities

• Owner of regional product demand forecasts in the planning system which drives the supply planning functions.
• Works in collaboration with the Marketing teams to understand demand drivers and marketing plans.
• Works closely with Finance teams to understand financial targets and interpret their influence on the demand plan.
• Partners with regional president and finance to understand gaps between latest demand plan and top-down financial commitments.
• Effectively communicates demand trends, documents key assumptions as well as risks and opportunities.
• Influences Commercial and Finance teams to drive a more accurate demand plan.
• Collaborates with the Commercial / Marketing team in development of the product participation strategies and resulting demand plan.
• Challenges commercial assumptions, promotions, and market intelligence to ensure unbiased, data-driven forecasts.
• Leads demand planning for new product introduction through collaboration with cross-functional teams including but not limited to new product introduction teams, commercial teams, finance teams and supply planning teams.
• Led alignment with the Marketing teams to understand the regional forecasts and ensures consistency in the demand forecasts.
• Ensures that the assumptions underlying the forecasts are understood and documented.
• Evaluates key performance indicators for demand actuals vs. plan (Forecast Accuracy MAPE at Lag-2, Bias and Forecast Value Add).
• Drive projects to improve regional forecast accuracy and bias by driving accuracy of the Statistical forecast in o9.
• Challenges commercial assumptions, promotions, and market intelligence to ensure unbiased, data-driven forecasts.
• Owes the Regional S&OP Demand planning processes.
• Presents monthly output of regional demand process for significant changes in assumptions/demand plan.
• Identifies improvement opportunities across the Global Supply Chain and Commercial forecast generation process.
• Leads Global Supply Chain continuous improvement initiatives.
• Mentors Demand Planning Specialists to grow their capabilities and skills.
• Utilizes demand segmentation strategies to recommend appropriate forecasting methodologies for each forecast item.
• Involvement at varying levels on systems changes globally impacting demand management (Oracle OneVision, o9 Demand Planning, COGNOS, Agile, EPM etc.).
• Travel: International travel – 25%. Domestic travel – 20%.

Qualifications

• Minimum 10 years of experience within supply chain environment required.
• Experience working in a global organization and with geographically dispersed colleagues and stakeholders.
• Willing to flex work hours to meet the needs of a global organization.
• Understanding end-to-end supply chain.
• Understanding of statistical-based demand forecasting.
• Experience in a regulated industry, medical device or similar industry.
• Previous leadership and project management skills.
• Experience in collaborating with key stakeholders, for instance supply chain, manufacturing, packaging and distribution operations, and commercial/sales and finance functions.
• Bachelor’s degree required in related field; or an equivalent combination of education and experience is required.

Education

Bachelor’s degree required in related field; or an equivalent combination of education and experience is required.

Knowledge, Skills and Abilities

• Excellent analytical and problem-solving skills.
• Excellent written and oral communication skills.
• Strong negotiation and influencing skills.
• Ability to work across multiple groups and countries plus broad functional areas to obtain buy-in and support, communicate and provide leadership for implementing capabilities.
• Ability to adapt to a fast and dynamic environment.
• Project management skills.
• Highly adaptable, flexible and willing to accept new ideas, processes and procedures.
• Highly self-motivated, self-directed, and attentive to detail.
• Quickness of comprehension and aptitude for learning.

Work Environment

Normal office environment.