Senior Quality Engineer

Position Description

The Senior Quality Assurance Engineer supports the Quality Management System (QMS), supplier quality, inspections, and corrective action processes. Working under the direction of the QA Manager, this role leads day-to-day quality activities, provides guidance to QA inspectors, and drives continuous improvement to enhance product quality and reduce waste.

Essential Duties and Responsibilities

• Support the development and continuous improvement of the Quality Management System (QMS), including audits and quality problem-solving tools
• Support customer complaint and warranty investigations, ensuring effective root cause analysis and corrective action
• Maintain quality metrics and dashboards to monitor trends and report performance
• Lead and coordinate supplier, receiving, in-process, and final inspection activities
• Support supplier quality performance and qualification in partnership with sourcing
• Provide day-to-day direction and oversight to QA inspectors, inspection activities, and production teams
• Lead corrective action, root cause analysis, and continuous improvement initiatives
• Drive efforts to reduce scrap, rework, and nonconformances/supply defects
• Partner with cross-functional teams to improve product quality and manufacturing processes

Knowledge, Skills & Abilities

• Strong understanding of ISO 9001 Quality Management Systems
• Proficient in Microsoft Office Suite and familiar with PDM, MRP, or ERP systems
• Able to manage multiple tasks to meet deadlines with attention to detail
• Able to hold high quality standards to meet customer specifications
• Skilled in problem-solving, root cause analysis, and corrective/preventive actions
• Able to work independently without supervision
• Effective communicator with strong interpersonal and organizational skills
• Able to build and maintain effective working relationships
• Able to develop and document procedures

Qualifications & Experience

• Bachelor's/Associate's degree in an engineering related field or at least 7-10 years of quality assurance experience in production/manufacturing environment. At least 2-3 years of leadership experience
• Any experience with metal fabrication, welding, painting, inventory management systems, and ISO-9001 is preferred

Travel

Occasional

Physical Demands and Work Environment

• Frequent standing, walking, reaching, talking, hearing
• Sitting, climbing, balancing, stooping, kneeling, crouching, crawling
• Using computer keyboards often
• Lifting and/or moving up to 15 pounds and occasionally up to 30 pounds
• Close vision, peripheral vision, depth perception, focusing ability

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The employee is rarely exposed to airborne particles or chemical agents. The noise level in the work environment is usually moderate.

Equal Opportunity Employer

Switchgear Power Systems is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.