Senior Quality Engineer

Komatsu · Homer City, PA · 1 mo ago

Quality AssuranceFull-time

Job Overview

The Senior Quality Engineer is responsible for leading quality improvement initiatives, managing quality systems, and ensuring products and processes meet company, customer, and regulatory requirements. The role drives reduction of quality‑related costs through root‑cause analysis, corrective and preventive actions, auditing, and continuous improvement while supporting ISO 9001 compliance and regional quality management objectives. This position serves as the primary quality engineering resource for Homer City Operations, providing technical guidance, performance reporting, warranty and failure analysis support, and cross‑functional leadership to improve product reliability, manufacturing quality, and customer satisfaction.

Responsibilities

Provide leadership for the site’s quality management system by driving initiatives, measuring system effectiveness, and implementing improvements that support business objectives and ISO requirements.
Reduce total cost of quality by identifying and resolving product, process, supplier, and customer‑related quality issues; lead investigations using RCCA, 3L5Y, and 8D methodologies.
Serve as the primary quality engineering resource for operations, manufacturing, engineering, suppliers, and customers, offering technical guidance on quality standards, inspection requirements, manufacturing processes, welding quality, and regulatory compliance.
Ensure products meet established quality standards through inspections, audits, pre‑paint and final quality reviews, internal ISO audits, and compliance evaluations; support regional audit programs.
Lead customer complaint investigations, warranty return analysis, equipment disassembly reviews, and failure analyses; coordinate corrective actions and communicate findings.
Create, update, and improve quality procedures, work instructions, process controls, inspection criteria, and documentation systems to support ISO 9001 certification.
Collect, analyze, and report quality performance data to management, providing visibility into trends, warranty performance, nonconformances, audit results, and improvement opportunities.
Develop and deliver quality‑related training; collaborate with operations, engineering, suppliers, management, and regional quality teams to strengthen quality culture and achieve organizational goals.

Qualifications

Bachelor’s degree in a science, business, mathematics, or quality‑technical discipline (or an Associate’s degree with 5 years of quality experience).
Minimum of 5 years’ experience in Quality Control or Quality Assurance demonstrating the required skills.
ASQC certification as a Quality Engineer or equivalent certifications may be required.
Travel up to 10 % to conduct audits, inspections, provide technical support, deliver training, and facilitate customer visits.

Preferred Skills

Comprehensive knowledge of Quality Management Systems (QMS), ISO 9001 standards, auditing practices, compliance requirements, and continuous‑improvement methodologies.
Advanced ability to investigate quality issues, identify root causes, and implement effective corrective and preventive actions using RCCA, 8D, and 3L5Y.
Strong technical understanding of manufacturing processes, welding, machining, fabrication, inspection methods, and engineering drawings.
Proficiency in collecting, analyzing, and communicating quality metrics using quality systems, SAP, Salesforce, audit findings, warranty data, and statistical methods.
Excellent interpersonal, facilitation, training, and influencing skills; ability to lead projects and drive initiatives without direct supervisory authority.

Benefits

Medical, dental, vision, HSA, and wellness programs.
401(k) and/or employee savings programs.
Paid time off (vacation and designated holidays).
Employee and family assistance programs.
Disability and life insurance.
Learning and development programs.
Robust, inclusive employee benefits package supporting well‑being of employees and families.

Diversity & Inclusion Commitment

Komatsu is committed to a diverse workforce that reflects the communities we serve. We foster an inclusive environment where unique perspectives, experiences, and contributions are valued. Our core values—ambition, perseverance, collaboration, and authenticity—guide our ongoing journey toward a sustainable future that creates value together.