Senior Quality Engineer

East/West Industries Inc., a woman-owned small business in Ronkonkoma, NY, is a world leader in developing and producing aircraft seats, life-support systems for high-performance military aircraft, and ground-support equipment.

About the role

The Senior Quality Engineer documents and analyzes quality-assurance procedures, performs quality-control testing of final products, and designs, implements, and tests QA process-sampling systems, procedures, and statistical techniques to ensure products meet specified quality standards and safety regulations. This role works within a team of Quality Assurance professionals and reports to the Quality Manager.

Responsibilities

• Formulate Quality Assurance policies and procedures for the Quality Management System.
• Exercise independent judgment and discretion about matters of significance.
• Maintain the Quality Management System.
• Provide technical assistance and define inspection and test criteria to Quality Control personnel.
• Collaborate with Engineering and other departments to determine QA requirements for new and existing products.
• Establish statistical confidence by identifying sample size, acceptable error, and confidence levels.
• Provide technical, reporting, and analytical expertise in evaluating warranty and non-warranty repairs; oversee the Return Material Authorization (RMA) process.
• Serve as a senior member of the Management Review Board (MRB).
• Complete nonconformance control, including disposition, failure analysis, trending, and corrective action.
• Prepare defect analysis reports by collecting, analyzing, and summarizing data; make recommendations for improvement.
• Identify areas for quality improvement and pursue improvement methodology relevant to manufacturing processes.
• Work with the Supply Chain department to ensure continued quality of incoming parts through regular audits, supply-base ratings, and corrective action where appropriate.
• Ensure new vendors meet QMS requirements.
• Maintain a safe and healthy work environment by following standards, procedures, and legal regulations.

Requirements

• U.S. citizenship.
• Undergraduate degree in an Engineering field (Mechanical preferred) or equivalent experience.
• Minimum 6 years of Quality Engineering experience in a manufacturing environment.
• Advanced knowledge of ERP systems.
• Strong proficiency in Microsoft Office.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills in English.

Pay

Salary range: $85,000 to $118,000 annually. The offered salary will be determined based on credentials, experience, role requirements, internal equity, and external market considerations.

Benefits

• Medical, Dental, and Vision insurance.
• Life Insurance and Long-Term Disability.
• Aflac Voluntary benefits (Critical Illness, Accident, Hospital, Short-Term Disability).
• Paid Time Off (3 weeks accrued in the first year).
• 10 Paid Holidays.
• Flexible Spending Accounts.
• 401(k) with company matching.
• Pet Insurance.

Schedule

9/80 work schedule (every other Friday off).