Senior Quality Assurance Tester

Responsibilities

• Analyze complex business and systems problems and recommend solutions.
• Partner with business and IT stakeholders to understand and clarify requirements.
• Align technology solutions with business strategies and needs.
• Conduct business process analysis, needs assessments, and preliminary cost-benefit analysis.
• Create, maintain, and execute test plans based on business requirements.
• Identify, document, track, and troubleshoot software defects.
• Determine which test cases are good candidates for automation.
• Develop and maintain automated testing scripts.
• Develop and enhance automation frameworks using Playwright, Selenium, Java, and TypeScript.
• Support multiple projects within assigned business units.
• Communicate technology requirements and trends between customers and IT.
• Contribute to longer-term systems planning.
• Mentor and advise less-experienced Business Systems Analysts.
• Develop training and share technical and business knowledge with team members.

Qualifications

• 5+ years of directly related experience.
• Bachelor's degree or equivalent related progressive professional experience.
• Preferred degrees include Business, Computer Engineering, Computer Science, Information Systems, or Mathematics.
• Experience with business systems analysis and/or large-scale enterprise IT systems.
• Experience working across multiple software and hardware platforms.
• Strong understanding of business requirements and their relationship to technology solutions.
• Hands-on experience with Java, TypeScript, HTML, and XML.
• Hands-on experience with Playwright and/or Selenium test automation.
• Familiarity with React and/or Next.js.
• Experience developing, maintaining, or enhancing test automation frameworks.
• Strong test planning, defect tracking, troubleshooting, and root-cause analysis skills.
• Strong verbal, written, presentation, and interpersonal communication skills.
• Ability to research and understand business/customer issues.
• Strong stakeholder relationship skills and ability to build trust with business partners.
• Strong organization, project coordination, planning, scheduling, and time-management skills.
• Ability to handle multiple projects and competing deadlines.
• Ability to work independently and influence stakeholders.
• Experience mentoring or developing less-experienced team members.
• Able to adapt to rapidly changing technologies and apply them to business needs.
• Self-starter with a strong focus on quality, problem-solving, and delivering results.