Senior Quality Assurance Specialist

ATCC is a global nonprofit that provides trusted biological materials for science and health. This onsite role in Manassas, VA supports the Compliance & Quality Assurance function by maintaining and improving quality processes, ensuring adherence to internal and external standards, identifying nonconformities and risks, conducting root cause analysis, and supporting corrective and preventive actions (CAPA). The role works across departments to strengthen quality systems, customer complaint processing, document control, audits, risk assessments, training, metrics, and continuous improvement.

Responsibilities

• Quality Systems & Compliance: Apply relevant quality standards, evaluate industry changes, and support quality assurance processes that maintain compliance with internal and external requirements.
• Corrective & Preventive Actions (CAPA): Identify nonconformities and risks, conduct root cause analysis, and work with internal departments to develop appropriate remedies, corrective actions, and preventive actions, including support for customer complaint processing.
• Document & Records Control: Support controlled documents, SOPs, change control, records retention, storage, archiving, and disposal using established document control practices and information technology systems.
• Audits & Risk Assessments: Schedule, plan, lead or participate in internal and vendor audits and risk assessments; prepare audit reports and support resolution and monitoring of identified actions.
• Metrics & Continuous Process Improvement: Perform data analysis of quality assurance metrics, present findings for management review, identify trends in quality concerns, and work cross functionally to support process improvement plans and resulting actions.

Qualifications

• Minimum Requirement: Bachelor's degree and 5 years of experience, or equivalent experience (PhD, Master's degree and 3 years, or High School Diploma and 9 years).
• Experience applying quality standards and supporting quality assurance systems, internal controls, risk management, and regulatory compliance.
• Experience with nonconformities, corrective and preventive actions (CAPA), root cause analysis, customer complaint processing, audits, and risk assessments.
• Knowledge of SOPs, controlled documentation, document control, change control, records management, and quality-related information technology systems.
• Demonstrated ability to perform data analysis on quality metrics, evaluate process effectiveness, support continuous improvement initiatives, and apply judgment to diverse quality issues.
• Experience developing quality assurance training, mentoring staff, advising internal customers, and leading cross-functional process improvement activities.

Benefits

The expected salary range for this position is $70,000 to $85,000 annually. Actual compensation will be determined based on experience and qualifications as well as internal equity and alignment with market data. In addition to base salary, this role may be eligible for additional incentive compensation including regular merit increases and the corporate bonus program.

• Health & Wellness: Comprehensive medical coverage and company paid Life Insurance, Disability Insurance, AD&D, and paid parental leave; work life balance with Paid Holidays and PTO; fitness and cell phone subsidies, and additional benefits such as legal services, pet insurance and additional supplemental coverage; Employee Assistance Program offering around-the-clock counseling.
• Financial security: 401(a) (6% employer contribution) and 403(b) (2% match) retirement plans; exceptional career advancement opportunities, recognition, and rewards; corporate bonus program.
• Mission Focused: Non-profit organization supporting critical life science research; giving scientists the tools they need to make discoveries that improve and save lives; contribute to community involvement and social responsibility.