Senior Quality Assurance Engineer Lead
Product Strategy & Vision
Support Product Managers in defining product vision, roadmap priorities, and feature requirements by gathering information and documenting product decisions.
Analyze customer needs, business objectives, and product strategy to support informed product decisions while developing product management expertise.
Accountability & Results
Support product discovery, requirements gathering, and Agile planning activities under the guidance of Product Managers.
Participate in sprint planning, backlog refinement, product demonstrations, and release activities to ensure successful delivery.
Support feature validation through testing, pilot programs, and user feedback, documenting findings and recommending improvements that enhance product quality.
Operational Excellence
Gather and organize customer feedback, market research, competitive intelligence, and product usage data.
Utilize AI-powered tools to summarize research findings, identify emerging trends, and support product analysis.
Monitor product metrics and customer feedback to identify opportunities for product improvements.
Collaboration & Communication
Partner with Engineering, Design, Quality Engineering, and Product teams to clarify requirements and support successful product delivery.
Communicate product updates, documentation, research findings, and customer insights clearly to cross-functional stakeholders.
Contribute to a collaborative product culture by sharing knowledge, asking thoughtful questions, and supporting continuous improvement across product teams.
People Leadership & Talent Development
Lead and support the Engineering Lead(s) assigned to the product area under the guidance of a Senior Product Manager, establishing clear priorities and fostering collaboration to support successful product delivery.
Provide regular feedback, coaching, and performance support that encourages professional growth, accountability, and continuous improvement within the assigned engineering team.
Build productive working relationships founded on trust, communication, and shared ownership while developing foundational people leadership skills.
Participate in performance management, talent development, and leadership activities with guidance from senior Product Management leaders to strengthen management capabilities.
Foster a collaborative, customer-focused team environment that encourages learning, innovation, and delivery excellence.