Senior Quality Assurance Analyst - EH&B Offshore Operations

About the role

The Senior Quality Assurance Analyst position is fully remote and open to anyone in the US. Conducting quality assurance reviews and communicating with stakeholders to ensure high-quality standards are met are key responsibilities.

Responsibilities

• Conduct quality assurance reviews to identify opportunities for improvement or potential compliance-related deficiencies within retail insurance.
• Communicate with stakeholders and consult on implementation plans to ensure the firm's high-quality standards are achieved.

Requirements

• College Degree or equivalent education, training and work-related experience.
• Five years of experience within the Employee Health and Benefits industry.
• Ability to work independently.
• Highly effective written / verbal communication and facilitation skills.
• Proven ability to act with responsiveness, urgency and professionalism in all matters while prioritizing responsibilities and proactively accomplishing goals.
• Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.

Qualifications

• Knowledge of Employee Health and Benefits specific systems and applications (plus).

Skills

• College Degree or equivalent education, training and work-related experience.
• Five years of experience within the Employee Health and Benefits industry.
• Ability to work independently.
• Highly effective written / verbal communication and facilitation skills.
• Proven ability to act with responsiveness, urgency and professionalism in all matters while prioritizing responsibilities and proactively accomplishing goals.
• Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.

Benefits

• Generous time off, including personal and volunteering.
• Tuition reimbursement and professional development opportunities.
• Hybrid Work.
• Charitable contribution match programs.
• Stock purchase opportunities.

Pay

The applicable base salary range for this role is $56,100 to $104,700. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

Schedule

This position is fully remote and can be located anywhere in the US.