Senior QA Lead with Healthcare Platforms (Facets & Enrollment) experience

About The Role

As a Senior QA Lead with Healthcare Platforms (Facets & Enrollment) experience, you will make an impact by driving quality assurance strategy and execution across complex healthcare platforms. You will be a valued member of the QA team and work collaboratively with client stakeholders, cross-functional teams, and offshore delivery teams to ensure high-quality releases aligned with business goals.

Responsibilities

• Act as the single point of contact (SPOC) for QA, building strong relationships with client stakeholders and influencing quality outcomes.

• Align QA strategy with Agile sprint and release cycles while ensuring coverage of business-critical workflows.

• Lead and coordinate offshore QA teams for execution, status reporting, and delivery tracking.

• Facilitate Agile ceremonies including daily stand-ups, sprint planning, backlog grooming, and retrospectives.

• Drive adoption of automation, AI-driven solutions, and testing tools to improve efficiency and quality.

• Manage integration testing efforts, including dependencies across systems and third-party applications.

• Monitor QA progress, risks, and metrics, ensuring transparency and proactive issue resolution.

• Strengthen team capability through coaching, process improvements, and continuous skill development.

Requirements

• 8+ years of experience on QA

• Strong expertise in Facets platform within healthcare domain

• Proven experience in Enrollment and EAM (Medicare Enrollment) processes

• Solid understanding of Agile methodologies and QA processes, with ability to enforce best practices

• Experience leading QA teams and managing end-to-end testing delivery

• Strong client-facing communication, stakeholder management, and influencing skills

• Experience handling integrations, dependencies, and enterprise-level systems

Qualifications

• Experience in test automation frameworks and tools

• Exposure to AI-driven QA/automation solutions

• Demonstrated ability to drive process improvements and innovation in QA

• Experience working in distributed/onshore-offshore team models

• Strong analytical mindset with a focus on continuous improvement

Benefits

• The annual salary for this position is between $71,100 to 112,500 depending on experience and other qualifications of the successful candidate.

• This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

• Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan