Senior QA Analyst UAT, Test Automation & Business Analysis

Job Responsibilities

• Participate in Joint Application Requirements (JAR) and Joint Application Design (JAD) sessions for assigned Change Requests (CRs) and Maintenance & Operation (M&O) initiatives to support requirements gathering, solution validation, and testing readiness.
• Collaborate with business stakeholders, Subject Matter Experts (SMEs), Business System Owners (BSOs), vendors, technical teams, and project managers to analyze, document, refine, and validate business and functional requirements.
• Serve as an individual contributor performing both Business Analyst and User Acceptance Testing (UAT) responsibilities based on project, operational, and organizational needs.
• Develop and maintain comprehensive UAT strategies, test plans, test scenarios, and testing approaches aligned with business objectives, operational priorities, regulatory requirements, and project timelines.
• Review business requirements, functional specifications, system designs, interface documentation, and business workflows to ensure complete and risk-based test coverage.
• Create, execute, and maintain manual and automated test scripts for functional, integration, regression, end-to-end, data validation, and user acceptance testing activities.
• Lead and coordinate UAT activities across assigned projects, including test execution, issue tracking, test evidence documentation, business validation, and release readiness support.
• Partner with vendors responsible for Unit Testing and System Integration Testing (SIT) to improve testing alignment, strengthen overall quality coverage, and reduce duplicate testing efforts between SIT and UAT processes.
• Collaborate with project managers, testing teams, business users, and external partners to manage testing timelines, dependencies, risks, deliverables, and implementation of readiness activities.
• Facilitate requirements of walkthroughs, knowledge-sharing sessions, and testing reviews to ensure a clear understanding of business expectations, system functionality, and testing objectives.
• Manage the full defect lifecycle including defect identification, logging, triage, prioritization, escalation, retesting, resolution validation, and status reporting utilizing approved enterprise testing and defect management tools.
• Analyze, review, refine, and enhance existing regression test suites to improve testing efficiency, business-process validation, and overall regression coverage across Client systems.
• Lead test automation initiatives by developing automation strategies, identifying automation opportunities, recommending appropriate frameworks and tools, and implementing automated regression testing solutions to reduce manual testing effort and improve quality outcomes.
• Support post-implementation validation, production issue analysis, continuous process improvement initiatives, QA/UAT best practices, and additional Client Program Administration activities as assigned.

Qualifications

• Quality Assurance (QA), User Acceptance Testing (UAT), and/or Business Analysis (5 years); Test automation, including automation strategy development and transitioning manual testing processes in (3 years); Experience with automation tools such as Selenium, Playwright, Cypress, TestComplete, Power Automate, UFT, or similar technologies (3 years); Experience with QA and test management tools such as Jira, Azure DevOps, Smartsheet, or similar platforms (3 years).