Senior Public Safety (Security) Officer - Unarmed

The user wants me to convert this job posting into clean semantic HTML. I need to follow the rules: use

for section headings,

• for lists,

  for prose. Don't repeat job title as heading. Don't include Job ID/requisition numbers as headings. Preserve all substantive info. Remove boilerplate. Only include sections with real content. No filler text. Output only HTML fragment. Let me analyze the content: The posting has: - Major Responsibilities (long list of duties) - Licensure, Registration, And/or Certification Required (list of certifications) - Education Required (high school/GED) - Experience Required (4 years) - Knowledge, Skills & Abilities Required (list of KSAs) - Physical Requirements And Working Conditions (list) - Preferred Knowledge, Skills & Abilities (list) - Disclaimer (boilerplate - should remove) I need to structure this into sections with appropriate headings. The rules say use

  for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. But I should only include sections that have real content. Looking at the content, I can map: - Major Responsibilities -> Responsibilities - Licensure, Registration, And/or Certification Required -> Qualifications (or Certifications) - Education Required -> Qualifications - Experience Required -> Qualifications - Knowledge, Skills & Abilities Required -> Skills (or Requirements) - Physical Requirements And Working Conditions -> Requirements (or Physical Requirements) - Preferred Knowledge, Skills & Abilities -> Preferred Qualifications I should group related items. The rules say prefer a few substantive sections over many thin ones. So maybe combine Education, Experience, Certifications into a "Qualifications" section. But the rules say use headings like "Qualifications" as a section heading. However, the example headings include "Requirements", "Qualifications", "Skills". I need to decide. The posting has distinct sections: Major Responsibilities, Licensure/Registration/Certification Required, Education Required, Experience Required, Knowledge Skills & Abilities Required, Physical Requirements, Preferred KSAs. I could make each a section with

  . But the rules say "Prefer a few substantive sections over many thin ones." However, each of these has substantial content. The responsibilities list is long. The certifications list is multiple items. Education is one line. Experience is one line. KSAs is a list. Physical requirements is a list. Preferred KSAs is a list. I think I'll create sections: - Responsibilities (for Major Responsibilities) - Qualifications (combining Licensure, Education, Experience) - Skills (for Knowledge, Skills & Abilities Required) - Physical Requirements (for Physical Requirements And Working Conditions) - Preferred Qualifications (for Preferred Knowledge, Skills & Abilities) But the rules say use

  for section headings like "About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule". So I can use "Responsibilities", "Qualifications", "Skills", "Physical Requirements", "Preferred Qualifications". However, "Physical Requirements" is not in the example list but it's a real section. The rules say "use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." The "e.g." means examples, not exhaustive. So I can use other headings if needed. I'll structure as:

  Responsibilities

  ... list of duties ...

  Qualifications

  ... certifications, education, experience ...

  Skills

  ... KSAs ...

  Physical Requirements

  ... physical requirements ...

  Preferred Qualifications

  ... preferred KSAs ...
  I need to ensure each list item is a separate
• . The responsibilities are many bullet points. I'll parse them. The responsibilities text is a paragraph with many sentences separated by periods. But they are distinct duties. I should split them into separate list items. The text: "Provides security services with a customer-service approach... Inspires confidence... Is alert... Complies... Maintains... Performs routine responsibilities... Assists... Ensures traffic control... Prevents... Responds to service calls... Serves as primary resource... Performs key responsibilities... Responds immediately... Investigates incidents... Addresses... Performs liaison rounding... Delivers security awareness... Liaisons... Coordinates... Assists as training resource... Serves as preceptor... Prepares lesson plans... Serves as field instructor... Maintains current Department training standards... Assists with exterior traffic... Utilizes Interview... Completes patrolling..." Each of these is a distinct duty. I'll make each a separate
• . However, some are long sentences with multiple clauses. I'll keep each sentence as a list item, but some sentences contain multiple duties. For simplicity, I'll split by sentence boundaries, but ensure each is a coherent duty. Similarly for KSAs: each bullet is a separate skill. Now, I need to output only HTML fragment, no markdown, no html/body tags. Let me write the HTML. First, Responsibilities:

  Responsibilities

  • Provides security services with a customer-service approach, focusing on professionalism, fairness, and compassion even in challenging circumstances and in accordance with policies, procedures, and training.
  • Inspires confidence in patients, visitors, and team members by presenting a professional, approachable, and service-oriented appearance and demeanor.
  • Is alert, observant, and ethical.
  • Complies with and enforces all safety and security rules and regulations.
  • Maintains Department uniform and equipment in good repair.
  • Performs routine responsibilities during interior and exterior patrols to ensure safety and security, including but not limited to inspections to identify vulnerabilities, hazards, and fire conditions, audits of Interim Life Safety Measures, patient valuables management, and thorough contraband searches.
  • Assists team members, patients, and visitors by providing information, directions, and physical help.
  • Ensures traffic control, monitors conduct of visitors on premises and confronts unauthorized persons for questioning.
  • Prevents, responds to, and investigates workplace violence.
  • Responds to service calls, such as combative or threatening patients or visitors and team member incidents.
  • Serves as a primary resource for de-escalation, utilizing use of force when necessary (e.g. conducted electrical weapon (CEW), handcuffing).
  • Performs key responsibilities to plan, prevent, practice, and respond to emergencies such as lost or abducted infants/children, fire, and active threats.
  • Responds immediately to emergency and crisis situations; physically intervenes in accordance with training to situations that have a potential for injury.
  • Investigates incidents that occur on Advocate Health property and completes timely and accurate reports.
  • Addresses and escalates complaints to the appropriate leader and provides supporting documentation.
  • Performs liaison rounding duties to cultivate close partnerships with all departments and units.
  • Delivers security awareness education to team members to leverage their assistance in the overall security of the site.
  • Liaisons with federal, state, and local law enforcement and first responder agencies.
  • Coordinates, briefs, and monitors every law enforcement prisoner patient guard to ensure policy compliance and prevent unsafe practices.
  • Assists as a training resource for the Department.
  • Serves as the preceptor for probationary officers and implements their orientation, onboarding, and assessment, compiles feedback, maintains training records for the department, trains competencies for all officers.
  • Prepares lesson plans for officers that do not meet training expectations.
  • Serves as a field instructor when assigned, maintains instructor level certifications, and provides training in accordance with standards.
  • Maintains current Department training standards in radio communications, verbal de-escalation, hemorrhage control (e.g. “STOP the BLEED”), CPR, application of clinical restraints, conducted energy weapon (e.g. TASER), to include training on any/all department-issued equipment and/or requirements identified in training academy and the Annual Training Plan.
  • Assists with exterior traffic and crowd control, including parking enforcement, valet parking assist, and vehicular assistance.
  • Utilizes Interview and Interrogation tactics to uncover information about incidents that have occurred.
  • Completes patrolling with a community-oriented approach.
  Qualifications: combine Licensure, Education, Experience.

  Qualifications

  • Security Officer Healthcare Certification (CHSO) issued by the International Association for Healthcare Security and Safety (IAHSS) must be obtained on a one-time basis within two years of appointment to this role. Recertification is not required.
  • A valid driver’s license issued by the Division of Motor Vehicle.
  • For Illinois teammates: Firearm Owners Identification Card (FOID) issued by the Illinois State Police.
  • For Wisconsin teammates: Concealed Carry Weapon (CCW) license issued by the Department of Justice (DOJ).
  • Certified in Conducted Energy Weapon (e.g. TASER) use within 90 days of hire and periodically thereafter.
  • Illinois team members must have completed State of Illinois 20-hour Basic Security Officer course.
  • High school graduate or GED.
  • Typically requires 4 years of experience in a security, related public safety, or customer service area that includes experiences in responding to emergent situations and identifying and resolving issues that pose a potential risk to patients, visitors, teammates and/or property.
  Skills: Knowledge, Skills & Abilities Required.

  Skills

  • An above average level of emotional intelligence, including empathetic and compassionate responses to teammate, visitor, and patient incidents.
  • The ability to function in a work environment in which we maximize teammate talent, treat each other with respect, and care for one another like family and with kindness.
  • A daily commitment to patient-centered safety practices.
  • Collaborative work with medical staff and external law enforcement, as appropriate.
  • The ability to remain calm under pressure to support a safe, welcoming, and therapeutic environment for everyone in the facility.
  • The ability to interact with peers with positive intent and create innovative solutions through collaborative relationships.
  • Must successfully pass background investigation, drug screen, pre-placement physical and psychological screening assessment post-offer, pre-employment and periodically thereafter. Teammates already employed in Public Safety Officer position prior to “7-28-24” will have 18 months to comply.
  • Demonstrated ability to exercise mature judgment and sound reasoning while maintaining a courteous and tactful demeanor in dealings with teammates, visitors, and patients, even if they are verbally aggressive persons.
  • Demonstrated experience in quickly assessing dangerous situations and taking appropriate action.
  • Demonstrated ability in verbal and written communications.
  • Ability to use a computer to document work (e.g. Microsoft Word, Excel, navigating a web page, and database entry).
  • Ability to defend self-and/or others in case of physical confrontations when de-escalation efforts fail and there is cause to physically restrain a person against their will who is non-compliant and committing a criminal act or lacks capacity and is attempting to elope.
  • Ability to communicate effectively with people; ability to hear radio and telephone communications at both high and low decibels.
  • Ability to communicate via radio and telephone with clear diction without impediments.
  Physical Requirements:

  Physical Requirements

  • Must sit, stand, walk