Senior Public Information & Communications Specialist

Minimum Starting Salary: $65,000.00, depending on qualifications.

About the role

Under basic supervision, prepares and presents internal and external communications for assigned departments within the City of Waco. The ideal candidate is a strong writer and strategic communicator who can develop engaging content, build relationships with departments and community stakeholders, and support communications during both everyday operations and emerging issues.

Responsibilities

• Develops content, presents information, and ensures accurate information is presented to promote city departments and services; updates City website and social media sites and provides electronic and print media organizations with information.
• Represents the City and maintains media relations in the community on a variety of topics in a timely manner.
• Cultivates valuable content to promote city departments and services.
• Develops policy and establishes infrastructure to enhance internal and external communication to cultivate stakeholder and community engagement.
• Establishes and maintains communication with the overall city communications team.
• Creates and evaluates presentations for assigned departments.
• Evaluates public issues and public perception of issues and recommends solutions.
• Develops and implements communication strategies for the dissemination of information to ensure that the key messages reach the public.
• Develops and coordinates crisis and risk communications during city emergencies.
• Required to respond after-hours, including holidays and weekends, in the event of a departmental or City-wide emergency.
• Performs other related duties as assigned.
• Complies with all policies and standards.
• Supports the relationship between the City of Waco and the general public by demonstrating courteous and cooperative behavior when interacting with residents, visitors, and City staff; maintains confidentiality of work-related issues and City information.
• Lives the City of Waco Values.

Requirements

Bachelor’s Degree in Communications, Journalism, Organizational Communications, Media Relations, Public Relations, or a related field and 5 years' experience in journalism, communications, and public relations programs; or an equivalent combination of education and experience.

Pay

Minimum starting salary: $65,000.00, depending on qualifications.