Senior Public Engagement Rep.
About the role
Assists the Assistant Director, Public Engagement, with planning and directing HCTRA's public engagement activities by developing new and existing community relationships designed to advance HCTRA's project and service initiatives. This role supports the Assistant Director, Public Engagement, with implementing engagement and outreach plans that focus on building community relationships, raising awareness about HCTRA services and creating opportunities for public participation in project initiatives. In coordination with the Assistant Director, Public Engagement, the role will also ensure HCTRA construction plans and course of action is coordinated and known among agency staff, government entities, area residents and businesses.
Responsibilities
- Performs administrative and field duties that support the planning, development, and facilitation of community engagement activities, including:
- making public presentations on HCTRA projects and programs to community groups and stakeholders;
- coordinating and facilitating community meetings and special events (groundbreakings, ribbon cuttings, ceremonies and multi-cultural events).
- Identifies potential community partners and builds lasting relationships that support HCTRA’s initiatives;
- develops mechanisms to assist the general public in understanding HCTRA’s role in regional mobility planning in an effort to garner support for project initiatives;
- monitors the quality of HCTRA's standing with community organizations, businesses, and individual stakeholders;
- Keeps Assistant Director, Public Engagement, informed of public responses and sensitive issues that may arise;
- confers with Assistant Director, Public Engagement, to prioritize activities based on HCTRA’s focus on agency goals;
- Maintains stakeholder contact database;
- Ensures that the database of stakeholders is current and has up-to-date information.
Requirements
- Bachelor’s degree in Political Science, Communications, Government, Marketing, Public Administration, Urban Planning, Social Sciences from an accredited institution.
- Minimum five (5) years progressive experience in a community engagement and public speaking.
Skills
- Excellent communication skills (written and verbal).
- Ability to lead, organize and communicate ideas and make effective public presentations.
- Strong organizational skills and the ability to meet changing and multiple deadlines and prioritize and work on multiple projects simultaneously.
- Personal computer skills with a proficiency in Microsoft office suite.
- Knowledge of HCTRA's service area, geographies and demographics.
- Familiarity with Houston region community organizations, neighborhood leadership and business environment.
- Knowledge of regional and local political and corporate leadership.
- Working knowledge of issues related to public works projects preferred.
- Must display creativity, initiative, and possess the ability to manage multiple projects simultaneously.
Schedule
This is a full time position. Days of work are Monday-Friday. Hours may vary based on business needs of the department to include evening and weekend hours.