Senior Property Manager II (Buffalo, NY Regional Operations)

About the role

The Senior Property Manager II position is available at WinnCompanies' Upstate New York Regional team, overseeing a portfolio of 3-5 properties in the Buffalo, NY area. The role involves planning, controlling, and directing the daily operations of two to seven assets, with one potentially serving as the acting Property Manager. Key responsibilities include maintaining positive resident relations, meeting financial objectives, protecting property value, managing regulatory standards, overseeing maintenance, and resolving resident issues.

Responsibilities

• Prepare the property’s annual budget for approval by senior management.
• Provide reporting and monthly variance reporting.
• Solicit bids, process Purchase Orders and Invoices as needed in accordance with Winn Purchasing Policy.
• Ensure timely collection and deposit of all rents and fees in accordance with local laws and Winn Rent Collection guidelines.
• Collaborate with senior management to establish appropriate rent levels.
• Review rent schedules; oversee preparation and submittal of increases and renewals.
• Lead the property team to maintain optimum level of occupancy.
• Process timely and accurate move-ins, move-outs, recertifications and renewals.
• Auditor rental applications adhering to property standards and all appropriate agency standards.
• Follow company marketing policies and reporting requirements.
• Provide oversight of property tenant files.
• Ensure they are organized, complete and accurate.
• Ensure that Property Software Data is accurate at all times.
• Ensure that the site(s) maintain compliance with applicable state and federal program regulations.
• Ensure the property and grounds are well maintained.
• Direct maintenance team to implement maintenance programs and controls.
• Report property incidents, accidents and injuries in accordance with company policy.
• Resolve Resident issues and conflicts timely and in accordance with site guidelines.
• Use company directives to screen, hire, and train new personnel.
• Promote staff efficiency and engagement through ongoing company and industry trainings, instruction, and leadership.
• Use the company’s Professional Development Program (PDP) to develop, train and engage site employees.
• Carry out weekly staff meetings.
• Understand, train and embody Winn Guiding Principles.
• Provide interface and information flow in all insurance and liability issues.

Requirements

• High school diploma or GED equivalent.
• 5-8 years of relevant work experience.
• 3-5 years of supervisory experience.
• Prior experience with Tax Credit and HUD.
• Knowledge of property management.
• Strong supervisory/managerial skills.
• Knowledge of landlord/tenant laws.
• Excellent customer service skills.
• Outstanding verbal and written communication skills.
• Flexibility to adapt to various situations and business needs.
• Ability to resolve complex issues.
• Experience with varied computer systems, including web-based applications, Microsoft Office Suite, and property management software (Yardi, RealPage, etc.).
• Flexibility to be on-call for after-hours emergencies.

Preferred Qualifications

• Bachelor's degree.
• Knowledge of LIHTC and HUD regulations.
• Experience with Yardi property management software.
• Knowledge of Marketing/Leasing techniques.
• Past experience with Acquisition Rehab's is a plus.

Benefits

Regular full-time US employees are eligible to participate in the following benefits:

• Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
• 401(k) plan options with a company match
• Variety of Comprehensive Medical, Dental, & Vision plan options
• Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
• Long Term Disability and voluntary Short Term Disability
• Basic Term Life Insurance and AD&D
• optional supplemental life insurance
• Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
• Tuition Reimbursement program and continuous training and development opportunities
• Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
• Employee Corporate Discount Programs
• Flexible and/or Hybrid schedules are available for certain roles
• Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development. A team that cares: We value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

About Us

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development. A team that cares: We value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.