Senior Property Associate

What this job involves: JLL is seeking a Senior Property Associate to join the Property Management Team for one of its most prominent clients. This is an on-site role for a portfolio of Class A Buildings in Chelsea. As a Senior Property Associate, you play a critical role to ensure smooth and safe operations while serving as a key liaison between tenants, property managers, vendors and other stakeholders. You will also provide accounting and financial support, maintain positive tenant relations and provide superior customer service. You will lead specialized projects, mentor new team members and own critical administrative functions. This position provides an outstanding opportunity to launch and grow your career in commercial property management, where you'll work alongside experienced professionals who are committed to your growth and development. What your day-to-day will look like: Provide exceptional customer service to tenants by responding to inquiries, processing service requests, and coordinating resolution of maintenance issuesSupport property management team with administrative tasks including data entry, document preparation, and maintenance of property records and databasesManage vendor coordination and work orders to ensure timely completion of maintenance and repair activitiesHelp prepare monthly reports, financial summaries, and property performance updates for senior management and clientsSupport lease administration activities including tenant move-in processes, document filing, and communication coordinationLead tenant events, building communications, and community engagement initiatives to enhance tenant experienceAll other tasks which may be required to comply with Property Management Agreements, local ordinances, or as necessary to ensure property operationsOn-site presence required Required qualifications: 2 + years of commercial real estate or property managementExperience with Yardi, Kardin and/or MRI property management software2+ years of experience in a customer service or customer-facing positionBachelor's degree in Business, Real Estate, Communications, or related fieldStrong written and verbal communication skillsExcellent organizational skills with ability to manage multiple tasks and prioritize effectively in a fast-paced environmentPositive attitude with eagerness to grow within the commercial real estate industry