Jobs · Project Management

Senior Project Manager - Professional Services

Rubrik · United States · 1 mo ago
RemoteRemoteProject Management$140k–$210k/yrFull-time
We need to output HTML fragment only, with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must include only sections that have real specific content. We need to parse the posting. We have sections: - About The Team (but we should not repeat job title; we can include About the team? The instruction says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but we should follow those examples. Likely we should include About the role (the description). The posting includes "About The Role" and then details. Also "What You'll Do" which is responsibilities. Also "Required Qualifications" and "Preferred / Plus Qualifications". Also "Pay Range". Also maybe "Benefits" not explicitly listed but mentions "bonus potential, equity and benefits". That's benefits info. Also "Schedule" not mentioned. So we should not create Schedule section. We need to preserve all substantive information, not invent. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. So we need to strip out the inclusion @ Rubrik, Equal Opportunity Employer sections, etc. We need to keep: About The Team? Might be considered "About the team" but not in list. Could be omitted or we could include as a paragraph under maybe "About the role"? The instruction says we can use those headings as examples, but not required to limit to them. However they say "use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." Likely they expect us to use those headings where applicable. We have content for About the role (the paragraph about role). Responsibilities (What You'll Do). Requirements (maybe Required Qualifications). Qualifications (maybe Preferred/Plus). Skills (maybe tools). Benefits (bonus potential, equity and benefits). Pay (salary ranges). Schedule (none). So we will omit Schedule. We must not repeat job title as heading. The job title is "Senior Project Manager". Not to be used as heading. We need to output only HTML fragment, no /, no markdown fences. Let's extract content. About The Team: "Rubrik Professional Services transforms possibilities into outcomes. Our portfolio of services uncovers and exploits the unique opportunities made possible by Rubrik technology. Drawing on our unparalleled product expertise and customer experiences, we collaborate with customers to identify and address complex technical challenges, improve operational efficiency, and maximize their investment in Rubrik. We are 100% focused on customer success, operational excellence, and empowering our team members to grow, lead, and innovate." That's substantive. Could be placed under a heading like "About the Team". Not in the list but we could still use

About the Team. The instruction says use

for section headings (e.g. About the role, Responsibilities...). It doesn't forbid other headings, but to be safe we could incorporate that into About the role? However the role description is separate. I'd include About the Team as a section. About The Role: "Rubrik Professional Services is looking for a high-energy, strategic, and results-driven Senior Project Manager to lead complex, enterprise customer implementations and help shape the future of our delivery practice. In this role, you will be customer-facing, acting as a trusted advisor to ensure deployment success, business value realization, and operational efficiency. Beyond managing high-stakes client engagements, you will serve as an expert in project management within the organization helping to mentor and coach other Project Managers and actively contributing to the development, refinement, and scaling of our PMO governance model, processes, and delivery frameworks." That's substantive. What You'll Do (Responsibilities): list bullet points under three core areas: Delivery Excellence, Leadership & Mentorship, Practice Enablement. We need to capture all bullet points. Let's extract bullet points: Under Delivery Excellence: - Drive Complex Engagements: Lead end-to-end delivery of complex, concurrent, enterprise-level customer projects from kickoff to sign-off within fast-paced environments. - Scope & Milestone Management: Prepare enterprise customers for deployment, establish clear success criteria, track deliverables, set targets, manage resources, and ensure project execution adheres to deadlines and budgets. - Risk & Issue Governance: Proactively identify, track, and mitigate project risks and technical dependencies. - Stakeholder Alignment: Serve as the single point of contact and escalation owner for customer executives, cross-functional internal teams (Engineering, Customer Support, Sales, Technical Account Managers), and third-party partners. - Quality & Performance: Execute quality control throughout project lifecycles to ensure deliverables meet or exceed Rubrik's standards and customer business objectives. Under PMO Governance & Process Optimization (maybe part of Responsibilities? It's under "What You'll Do" as separate area). Actually the heading "PMO Governance & Process Optimization" is under What You'll Do. So include those bullets: - PMO Governance: Partner with PS leadership to help build, refine, and maintain the PMO governance framework, including standard operating procedures, project methodologies, and key performance indicators. - Continuous Improvement: Audit project workflows and delivery tools to identify bottlenecks, driving initiatives that enhance operational efficiency, margins, and customer satisfaction. - Resource & Capacity Planning: Assist in establishing best practices for resource allocation, utilization tracking, and project health reporting across the PS portfolio. Under Leadership & Mentorship: - Coach & Mentor: Serve as a mentor to associate and mid-level PMs, providing guidance on client management, conflict resolution, scope control, and career growth. - Thought Leadership: Share best practices, templates, and lessons learned across the team to foster a culture of continuous learning and high performance. We could group under Responsibilities. Required Qualifications: list: - 8+ years of direct Project Management experience delivering customer-facing, enterprise technical projects within a Professional Services or Consulting organization. - PMP (Project Management Professional) certification - Proven experience building or scaling PMO governance models supported by AI, standard delivery methodologies, and project health tracking processes. - Track record of managing multiple complex, high-visibility client engagements concurrently in a fast-paced technology environment. - Demonstrated experience mentoring, coaching, and developing junior to mid-level project managers. - Expert knowledge of modern project management tools (e.g., Smartsheet, Jira, Confluence, Asana) as well as Google Workspace. - Exceptional executive communication, stakeholder management, negotiation, and conflict resolution skills. Preferred / Plus Qualifications: - Technical Background: Prior hands-on experience or foundational knowledge in Data Management, Cloud Infrastructure (AWS, Azure, GCP), Data Protection, Enterprise Storage, Cybersecurity, or SaaS delivery is a strong plus. - Additional certifications such as Agile/Scrum (CSM, PMI-ACP), ITIL, or Prosci Change Management. - Strong financial acumen regarding professional services metrics (e.g., revenue recognition, margin, utilization, project profitability). Skills: Could be extracted from Required Qualifications (tools, communication). But we could also have a Skills section summarizing tools and soft skills. However we must not invent. We could create a Skills section listing the tools and skills mentioned: Expert knowledge of modern project management tools (Smartsheet, Jira, Confluence, Asana, Google Workspace); Exceptional executive communication, stakeholder management, negotiation, conflict resolution; etc. But that's duplicating Required Qualifications. Perhaps better to keep Required Qualifications and Preferred qualifications separate, and not create Skills unless there is explicit skills list. The posting does not have a separate "Skills" heading. So we may omit Skills section to avoid thin. Benefits: The posting mentions: "The minimum and maximum base salaries for this role are posted below; additionally, the role is eligible for bonus potential, equity and benefits." So we have benefits: bonus potential, equity, benefits (generic). Could list: bonus potential, equity, benefits (health, retirement etc not specified). Since it's vague, we should not create a Benefits section with filler like "not specified". The instruction: never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD"). So we should not create Benefits section unless we have specific benefits. The posting only says "bonus potential, equity and benefits" without detail. That's somewhat vague but still mentions bonus potential and equity. Could we list those as benefits? It says "eligible for bonus potential, equity and benefits." That's specific enough: bonus potential, equity, and benefits (unspecified). Might be okay to include a Benefits section with bullet points: Bonus potential, Equity. But "benefits" is generic; we could just mention "bonus potential, equity". However we risk being incomplete. The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. The phrase "bonus potential, equity and benefits" is substantive: it tells that there is bonus potential, equity, and benefits. We could capture that as a paragraph: "Eligible for bonus potential, equity and benefits." That's fine under a Benefits heading. Pay: We have two pay ranges: US (SF Bay Area, DC Metro, NYC, Seattle) Pay Range $140,000—$210,100 USD; US2 (all other US offices/remote) Pay Range $126,200—$189,200 USD. Also note that the text repeats the salary description twice. We need to preserve all substantive information, not duplicate. We'll include both ranges. Schedule: No info, so omit. Now we need to format with

headings and
  • for lists,

    for prose. We must not include any boilerplate like EEO, inclusion, Linkedin etc. Let's craft HTML:

    About the Team

    Rubrik Professional Services transforms possibilities into outcomes. Our portfolio of services uncovers and exploits the unique opportunities made possible by Rubrik technology. Drawing on our unparalleled product expertise and customer experiences, we collaborate with customers to identify and address complex technical challenges, improve operational efficiency, and maximize their investment in Rubrik. We are 100% focused on customer success, operational excellence, and empowering our team members to grow, lead, and innovate.

    About the Role

    Rubrik Professional Services is looking for a high-energy, strategic, and results-driven Senior Project Manager to lead complex, enterprise customer implementations and help shape the future of our delivery practice. In this role, you will be customer-facing, acting as a trusted advisor to ensure deployment success, business value realization, and operational efficiency. Beyond managing high-stakes client engagements, you will serve as an expert in project management within the organization helping to mentor and coach other Project Managers and actively contributing to the development, refinement, and scaling of our PMO governance model, processes, and delivery frameworks.

    Responsibilities

    • Delivery Excellence
      • Drive Complex Engagements: Lead end-to-end delivery of complex, concurrent, enterprise-level customer projects from kickoff to sign-off within fast-paced environments.
      • Scope & Milestone Management: Prepare enterprise customers for deployment, establish clear success criteria, track deliverables, set targets, manage resources, and ensure project execution adheres to deadlines and budgets.
      • Risk & Issue Governance: Proactively identify, track, and mitigate project risks and technical dependencies.
      • Stakeholder Alignment: Serve as the single point of contact and escalation owner for customer executives, cross-functional internal teams (Engineering, Customer Support, Sales, Technical Account Managers), and third-party partners.
      • Quality & Performance: Execute quality control throughout project lifecycles to ensure deliverables meet or exceed Rubrik's standards and customer business objectives.

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