Senior Project Manager (Higher Education/SaaS/ERP)

About the role

Ellucian is seeking an experienced Senior Project Manager to join their North American Field Delivery team. This role involves managing complex, high-visibility projects related to the implementation of their integrated administrative solutions for higher education.

Responsibilities

• Lead multiple projects through all phases of the Ellucian Implementation Methodology, from initiation and planning through execution, delivery, and close, ensuring successful outcomes.
• Develop and maintain strong working relationships with team members, client stakeholders, and peers.
• Apply project management disciplines such as quality, risk, resource, and change management while ensuring projects are delivered on time, within scope, and on budget.
• Clearly communicate plans, roles, milestones, and constraints to all stakeholders.
• Anticipate risks, identify opportunities, and lead proactive solutions to keep projects on track.
• Drive team status meetings, track dependencies, and ensure milestones are met.
• Serve as the primary point of contact between internal and external stakeholders.
• Provide leadership updates with clear, concise project status summaries.
• Negotiate trade-offs across time, cost, and scope while maintaining high customer satisfaction.
• Lead cross-functional teams through challenges, mitigating risks and ensuring alignment.
• Build team cohesiveness through leadership, mentoring, and motivating team members.

Requirements

• 5+ years experience in leading CRM or ERP SaaS implementation projects.
• Proven ability to manage financial and resource forecasts, ensuring project plans remain accurate throughout the lifecycle.
• Track record of driving customer satisfaction and accurate revenue recognition through timely reviews of time sheets, expense reports, and billing documents.
• Experience leading projects in a matrix-management environment.
• Ability to partner with the Customer Relations team, providing expertise during the sales cycle and demonstrating the value of project management services.
• Experience mentoring and guiding less-experienced Project Managers.
• Certifications in cloud and project management methodologies (PMP, Agile, etc.).

Qualifications

• Higher education industry experience preferred, but NOT required.

Skills

• Strong leadership and coordination skills.
• Technical and functional expertise.
• Project management disciplines.
• Effective communication and stakeholder management.
• Risk identification and mitigation.

Benefits

• Comprehensive health coverage: medical, dental, and vision.
• Flexible time off.
• Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests.
• 401k w/ match & BrightPlan - to help you save for the future.
• Parental Leave.
• Telemedicine.
• WellnessHeadspace Care (mental health).
• Wellbeats (virtual fitness classes).
• RethinkCare & Wellthy- caregiver support.
• Diversity and inclusion programs which provide support for the community that supports us.

Pay

The pay range for this position is $80,000 - $120,000 annually.

Schedule

The role requires flexibility to work in the EST or CST time zones.