Senior Project Manager (EPMO)
IRALOGIX · Charlotte, NC · 1 mo ago
On-siteInformation TechnologyFull-time
Responsibilities
- Develop a strong understanding of IRALogix’s products, services, and client needs.
- Lead project planning, scheduling, and execution, ensuring alignment with business goals and deadlines.
- Adapt quickly to evolving priorities and provide proactive course corrections to keep initiatives on track.
- Draft and maintain clear project documentation, including requirements, integration specifications, and setup processes.
- Monitor project risks and issues, developing mitigation strategies where needed.
- Collaborate cross-functionally with Sales, Relationship Management, Technology, and Operations to solve problems quickly and effectively.
- Oversee client operations and administrative support throughout the client lifecycle, escalating complex issues when necessary.
- Analyze operational data to inform agreements and servicing strategies; negotiate and implement requirements as needed.
- Serve as a key point of contact for clients, ensuring timely communication, issue resolution, and adherence to regulatory requirements.
- Champion process improvements that enhance efficiency, client satisfaction, and scalability.
- Track and report progress against milestones, leveraging qualitative insights and quantitative metrics.
- Support leadership with executive-level updates, including clear presentations, data storytelling, and recommendations.
Qualifications
- Proven ability to lead projects from initiation through completion in cross-functional environments.
- Strong organizational and documentation skills with keen attention to detail.
- Deep understanding of client onboarding and implementation processes, ideally in financial services.
- Proficient in leveraging Artificial Intelligence (AI) tools and technologies to streamline workflows, enhance decision-making, and drive innovation in business processes.
- Experience working with separate accounts and commingled products, with a client-first mindset.
- Excellent communication skills, with the ability to convey technical details to non-technical stakeholders.
- Skilled at building relationships, influencing decision-makers, and navigating internal and client organizations.
- Experienced in working remotely and independently, demonstrating strong self-motivation, time management, and accountability while consistently delivering high-quality results.
- Analytical thinker with the ability to interpret data and propose actionable solutions.
- Experience collaborating with third-party vendors and partners.
- Track record of driving process improvements and operational efficiency.
- Self-starter with the ability to manage multiple priorities in fast-paced, deadline-driven environments.
Skills
- Proven project management experience.
- Strong client relationship management skills.
- Experience with AI and automation tools.
- Knowledge of financial services regulations.
Benefits
- Hybrid work schedule.
- Competitive compensation package.
- Professional development opportunities.
- Flexible benefits package.
Pay
Compensation is competitive and commensurate with experience.
Schedule
Hybrid work schedule available.