Jobs · Information Technology · North Carolina

Senior Project Manager (EPMO)

IRALOGIX · Charlotte, NC · 1 mo ago
On-siteInformation TechnologyFull-time

Responsibilities

  • Develop a strong understanding of IRALogix’s products, services, and client needs.
  • Lead project planning, scheduling, and execution, ensuring alignment with business goals and deadlines.
  • Adapt quickly to evolving priorities and provide proactive course corrections to keep initiatives on track.
  • Draft and maintain clear project documentation, including requirements, integration specifications, and setup processes.
  • Monitor project risks and issues, developing mitigation strategies where needed.
  • Collaborate cross-functionally with Sales, Relationship Management, Technology, and Operations to solve problems quickly and effectively.
  • Oversee client operations and administrative support throughout the client lifecycle, escalating complex issues when necessary.
  • Analyze operational data to inform agreements and servicing strategies; negotiate and implement requirements as needed.
  • Serve as a key point of contact for clients, ensuring timely communication, issue resolution, and adherence to regulatory requirements.
  • Champion process improvements that enhance efficiency, client satisfaction, and scalability.
  • Track and report progress against milestones, leveraging qualitative insights and quantitative metrics.
  • Support leadership with executive-level updates, including clear presentations, data storytelling, and recommendations.

Qualifications

  • Proven ability to lead projects from initiation through completion in cross-functional environments.
  • Strong organizational and documentation skills with keen attention to detail.
  • Deep understanding of client onboarding and implementation processes, ideally in financial services.
  • Proficient in leveraging Artificial Intelligence (AI) tools and technologies to streamline workflows, enhance decision-making, and drive innovation in business processes.
  • Experience working with separate accounts and commingled products, with a client-first mindset.
  • Excellent communication skills, with the ability to convey technical details to non-technical stakeholders.
  • Skilled at building relationships, influencing decision-makers, and navigating internal and client organizations.
  • Experienced in working remotely and independently, demonstrating strong self-motivation, time management, and accountability while consistently delivering high-quality results.
  • Analytical thinker with the ability to interpret data and propose actionable solutions.
  • Experience collaborating with third-party vendors and partners.
  • Track record of driving process improvements and operational efficiency.
  • Self-starter with the ability to manage multiple priorities in fast-paced, deadline-driven environments.

Skills

  • Proven project management experience.
  • Strong client relationship management skills.
  • Experience with AI and automation tools.
  • Knowledge of financial services regulations.

Benefits

  • Hybrid work schedule.
  • Competitive compensation package.
  • Professional development opportunities.
  • Flexible benefits package.

Pay

Compensation is competitive and commensurate with experience.

Schedule

Hybrid work schedule available.

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