Senior Project Manager, Audio Visual Production - Mid-Atlantic

About the Role

The Senior Project Manager oversees the end-to-end execution of multi-venue, large-scale, or high-impact events, ensuring successful and profitable delivery. This role involves monitoring progress, resolving operational issues, and optimizing resource deployment while adhering to Technical and Production Standards. The Senior Project Manager partners with Sales, Operations, and Project Management teams to determine technical requirements and communicate execution plans.

This position reports to the Associate Director, Project Management.

Responsibilities

• Event Project Management
  • Prepare and communicate technical production & labor schedules, sub-rental requirements, project scope, execution plans, and individual responsibilities to team members, vendors, and venue partners.
  • Determine and secure resources required for project completion.
  • Maintain focus on client needs by attending meetings, organizing show documentation, and addressing client concerns.
  • Monitor and adjust project scope to ensure successful completion.
  • Assist Sales and Operations teams in determining equipment needs and technical solutions.
  • Create technical diagrams as required.
  • Review sales documents to confirm equipment and technical positions meet client needs.
  • Develop and maintain strong client relationships, providing outstanding customer service and focusing on retention.
  • Lead Project Managers and Associate Project Managers on multi-PM supported events.
  • Act as a technical resource on industry trends and Encore products, services, and departments.
• Event Execution
  • Serve as the project leader and onsite client contact throughout the event.
  • Manage all phases of event technical execution, from load-in to load-out.
  • Oversee inventory management during the event.
  • Communicate project plans and client expectations to the event team.
  • Manage onsite changes, including schedule, equipment, or workforce modifications.
  • Mentor Encore Team Members on event execution and best practices.
  • Ensure compliance with Technical and Production Standards.
  • Follow up with clients on-site to address needs and equipment functionality.
• Financial Management
  • Assist in creating, analyzing, and executing project budgets, partnering with regional leadership to mitigate external workforce and sub-rental spend.
  • Manage event costs to align with the budget and communicate onsite changes to Sales for billing.
  • Assist with post-event client invoicing.
  • Work with operations management to ensure prompt payment of external vendors.
  • Ensure compliance with Encore Policies and Procedures to minimize liability risks.
• Administrative & Training
  • Complete post-event processes, including reporting, workforce hour verification, and outsourced equipment return.
  • Participate in developing Project Management SOPs.
  • Conduct review and analysis of proposed events as required.
  • Assist in training and developing Project Managers, Associate Project Managers, and Project Coordinators.

Requirements

• BA/BS Degree or equivalent experience.
• 7+ years in the corporate event or broadcast industry.
• 3+ years in a Project Management role.
• 3+ years of supervisory experience preferred.
• Strong written and oral communication skills.
• Strong technical background.
• Proven client relationship skills.
• Experience with budgets and cost control.
• Operational logistics experience.
• Ability to work under pressure and manage multiple complex functions in a fast-paced environment.
• Proficiency in MS Office.
• Technical diagram knowledge/experience.
• Ability to travel up to 50% may be required.

Competencies

• Optimizes Work Processes
• Financial Acumen
• Detail Oriented
• Problem Solving
• Drives Quality Results
• Communicates Effectively
• Plans and Aligns
• Hospitality
• Builds Effective Teams
• Decision Quality
• Responsiveness
• Manages Complexity
• Focuses on the Big Picture

Physical Requirements

Team members must meet the following physical demands to perform essential job functions. Reasonable accommodations may be made for individuals with disabilities.

• Time Allocation
  • Sitting: 2-3 hours per day
  • Standing: 2-3 hours per day
  • Walking: 2-3 hours per day
  • Stooping: 0-1 hours per day
  • Crawling: 0-1 hours per day
  • Kneeling: 0-1 hours per day
  • Bending: 0-1 hours per day
  • Reaching (above your head): 0-1 hours per day
  • Climbing: 0 hours per day
  • Grasping: 0 hours per day
• Lifting Requirements
  • 0 - 15 lbs: Frequently
  • 16 – 50 lbs: Occasionally
  • 51 - 100 lbs: Never
  • Over 100 lbs: Never
• Carrying Requirements
  • 0 - 15 lbs: Frequently
  • 16 – 50 lbs: Occasionally
  • 51 - 100 lbs: Never
  • Over 100 lbs: Never
• Auditory/Visual Requirements
  • Close Vision: Continuously
  • Distance Vision: Continuously
  • Color Vision: Continuously
  • Peripheral Vision: Continuously
  • Depth Perception: Continuously
  • Hearing: Continuously
• Pushing/Pulling Requirements
  • 0 - 15 lbs: Frequently
  • 16 – 50 lbs: Occasionally
  • 51 - 100 lbs: Occasionally
  • Over 100 lbs: Never

Activities marked with an asterisk (*) indicate performance without assistance.

Work Environment

• Hotel/Venue

  Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures, dirt, sand, and/or dust. Conditions vary from moderately quiet to noisy volumes. Team members use high-end audio-visual equipment and electrical components and may be exposed to heights via lifts and ladders. Work locations may include multiple hotels, with irregular hours, on-call status, and weekend/holiday work. Adherence to appearance guidelines is required.

• Office

  Work is primarily performed in an office environment, with potential for irregular hours and on-call status. Adherence to appearance guidelines is required when traveling or representing venues.

Pay

Salary pay range: $93,065.00 - $120,984.00. Compensation is determined based on qualifications, location, travel, relevant experience, and skills. Some positions may be eligible for overtime, bonuses, or incentives.

Benefits

Encore offers comprehensive benefits options for employees and their families. View benefits options for employees worldwide.

Encore fosters a welcoming culture that celebrates individual strengths and differences. Learn more about our commitment to inclusivity and belonging.