Senior Project Manager

About the role

We are hiring a Senior Project Manager / Chief of Staff to be the operational glue of the company. You will start by implementing project management discipline across every department, then grow into a true right hand to the founders, helping launch and run new 0-to-1 initiatives as we scale.

Responsibilities

• Build the Operating System
• Audit how work flows through the company today by interviewing department heads and team members to map roles, responsibilities, and recurring tasks.
• Make our project management platform (Asana) the central source of truth. Architect the workspace end to end: folders, lists, statuses, dashboards, templates, and automations.
• Establish the cadence: standardized status updates, clear task ownership, and a system that makes it obvious when something is slipping.
• Manage end-to-end execution of projects across partners and teams.
• Build and maintain detailed project timelines, workflows, dependencies, and launch plans.
• Run the Machine & Scale
• Be the accountability layer across account management, the creator retainer division, and in-house content.
• Chase aging tasks and hold owners accountable.
• Help the founders take new initiatives from 0 to 1.
• Build and lead the project management / operations team, owning the function as it scales.
• Run leadership and portfolio cadences: prep agendas, track KPIs and follow-ups, and make sure decisions turn into assigned, completed work.

Requirements

• Experience with Claude Code and process automation
• 5+ years in project management, operations, or chief-of-staff-style roles, ideally at a marketing, creative, or digital agency
• Deep, hands-on expertise with a project management platform (Asana strongly preferred; ClickUp, Monday, or Wrike experience is welcome)
• You have personally built workspaces, automations, and dashboards from scratch, not just used them
• Comfortable building/using AI functionality available both within and outside of the platforms
• A track record of managing complex, multi-stakeholder projects and being the person who makes sure things actually get done
• Excellent written and verbal English. You can run meetings across teams and seniority levels and communicate clearly with internal teams and, when needed, clients
• U.S.-based, comfortable working fully remote, and self-directed
• Comfortable being firm. You can push people to deliver and enforce processes without being a pushover, while staying respectful and well-liked

Qualifications

• Real ownership. You are building the operating backbone of the company from the ground up, not inheriting someone else's system
• Direct access. You work hand in hand with the founders and have a direct line to every department
• A clear path up. Start as the builder, grow into a chief-of-staff partner, and eventually lead your own team
• Visible impact. In a lean, fast-growing agency, the structure you build is felt by everyone, every day

Benefits

Salary: $100,000 - $140,000 base, depending on experience, with room to grow as you take on team leadership.

Pay

Full-time.

Schedule

Hybrid Schedule.