Senior Project Manager
Pipp Mobile | IRSG · Grand Rapids, MI · 1 mo ago
HybridFull-time
About the role
Join Pipp Mobile on our mission to help businesses save space and improve efficiency with customizable storage solutions by serving retail, office, manufacturing, institutional, and horticulture customers worldwide! Since 1981, Pipp has been known for our continuous growth, quality products, exceptional service, and ability to solve storage issues of all sizes. As a rapidly growing company, we are looking for a Senior Project Manager responsible for leading the planning, execution, and successful delivery of complex installation projects across multiple customer segments, including strategic accounts and large-scale, non-standard deployments.
Responsibilities
- Leading and overseeing complex domestic and international installation projects from project initiation through final completion and customer sign-off.
- Serving as the primary point of contact for customers, program managers, project managers, sales, engineering, operations, and field installation teams.
- Developing strong customer relationships while ensuring expectations, project objectives, schedules, and deliverables are clearly defined and achieved.
- Verifying compliance with customer requirements, contractual obligations, company policies, and all applicable safety standards.
- Creating and maintaining installation schedules that align customer requirements with available internal and external resources.
- Driving a culture of safety, quality, and accountability throughout all installation activities.
- Identifying, evaluating, qualifying, and managing third-party installation partners, establishing performance expectations related to safety, quality, customer satisfaction, and schedule adherence.
- Providing leadership and direction for strategic customer projects, key enterprise accounts, as well as large-scale non-standard installations.
- Contributing to a positive work environment, providing excellent customer service to internal and external customers.
- Maintaining a high level of integrity and work ethic.
- Maintaining professionalism in all verbal and written communications.
Qualifications
- Bachelor's degree in Engineering, Construction Management, Operations Management, Project Management, or related field.
- 8+ years' experience in managing complex projects across technical or operational domains.
- Project Management Professional (PMP) certification or equivalent project management credential preferred.
- Demonstrated experience managing subcontractors, field installation teams, and cross-functional project teams.
- Willingness and desire to travel frequently domestically and internationally.
- Strong leadership, communication, and organizational skills.
Benefits
- Medical
- Dental
- Vision
- Flex Spending
- Company‑Matched 401K
- Short‑term disability
- Long‑term disability
- Life insurance
- Tuition reimbursement
- Paid holidays
- Paid time off
- And more!
Schedule
Eligibility for a hybrid work schedule once trained.