Senior Project Manager

Company Overview

NWN is the leading AI-powered technology solutions provider for North America's most innovative public and private organizations. For more than 30 years, NWN has helped over 5,000 CIOs deliver technology modernization programs with its Intelligent Workplace, Customer Experience (CX), Managed Devices, Cybersecurity and Public Safety, Connectivity, and Intelligent Cloud solutions. The company's proprietary Experience Management Platform ensures seamless service delivery, real-time observability and improved efficiency for its clients' most demanding technology needs. NWN is a high-performance, high-integrity team of 1,000+ experts committed to a customer-obsessed culture, earning a 75 Customer Net Promoter Score. The company has been recognized with hundreds of industry awards and is proud to be a 'Best Place to Work' with an 86 Employee Net Promoter Score. For more information, visit: NWN.ai.

Responsibilities

The Senior Project Manager is responsible for the managing and implementing of NWN IT based business solutions with quality, within scope and to ensure deliverables are on time and conform to processes and standards meeting customer’s requirements.

• Manage a project portfolio including large-scale and/or complex projects while maintaining 80% billable utilization.
• Maintain projects across multiple Services offerings (Network, Collaboration, Video) to Service Offerings (UC Collaboration Platforms Cisco, Avaya, Microsoft and Public Safety E911
• Responsible for driving project and portfolio success: Maintaining high customer satisfaction while keeping projects on schedule and within budget.
• Direct and coordinate all activities of project personnel and shared corporate resources and partner/3rd party resources to ensure projects progress on schedule and within budget.
• Forecast revenue regularly & accurately across all projects within portfolio and mitigate any risks to those commitments throughout the project life cycle.
• NWN's Project Management delivery methodology including but not limited to: Planning and Scheduling: Defining project scope, objectives, and deliverables. Creating detailed project plans, including timelines, milestones, and resource allocation.
• Budget Management: Monitoring project budgets, controlling costs, and ensuring the project